Job Description

We are seeking a dedicated and passionate Full-Time Practice Manager to join our collaborative team in the retail optical industry. This role is pivotal in delivering exceptional service to our local community, ensuring that every patient feels valued and receives the highest standard of eye care. If you are driven by purpose, people, and a passion for eye health, this position offers an exciting opportunity to make a meaningful impact.

Key Responsibilities

• Build a high performing team by managing performance and communications to ensure high levels of understanding and best practice.
• Identify opportunities or skill set gaps to improve practice performance.
• Lead by example with exceptional dispensing, fashion expertise, and patient interaction.
• Maintain professional expertise through continual awareness of technological developments in lenses and contact lenses.
• Ensure a tidy practice environment to promote a positive overall patient experience.

About you

• Minimum 2 years of Practice Management experience – ideally in optical or retail settings.
• Strong passion for helping others feel their best through quality eye care services.
• Excellent customer service skills with the ability to build rapport with patients effectively.
• Genuine enthusiasm for eye health and commitment to patient-first care principles.
• Ability to work collaboratively within a team while maintaining a positive can-do attitude.
• Availability every second Saturday until 2pm.

Benefits

• EAP program + Team bonus incentives
• Ongoing professional development, because your growth matters
• Free eye exams, annual product allowance, and exclusive discounts for family and friends. We care about the people you care about.
• A chance to feel truly independent, with the support of centralised office services

About the business:

Our modern practices are committed to personal attention, offer professional optometric advice, and carry an extensive range of quality and designer eye care products.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

If this sounds like your next career move apply today!