Practice Manager – Full-time – maternity contract
We are looking for an experienced and motivated Practice Manager to help lead the team and support the smooth running of the practice whilst the practice owner is on maternity leave.
This role would suit a confident and compassionate individual who can bring structure, organisation, and strong leadership to the team. Clinical support will remain in place from the Lead Vet, Head Nurse, and Head Receptionist, along with monthly check-ins and ongoing support from myself during my leave.
Previous experience in a veterinary practice is not essential; however, proven leadership ability, strong organisational skills, and the ability to motivate and support a team are qualities we value highly.
You will oversee the operational management of the practice to ensure the delivery of high-quality animal healthcare services, while working closely with the business development partner to achieve business objectives and maximise the practice’s potential.
Your key responsibilities:
We’re looking for someone who:
In return, we offer a 20% colleague discount at Pets at Home, Vets for Pets, and The Groom Room, as well as access to additional discounts and cashback offers. You will also benefit from in-house career development opportunities, along with a pension scheme and holiday allowance.
Location SG18 8TQ
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
