Job Description

Who We Are:

Southern New Hampshire Health has been a trusted provider of high-quality, compassionate care since 1893. Anchored by Southern New Hampshire Medical Center, a 188-bed, Magnet® designated community hospital, and supported by Foundation Medical Partners' network of more than 70 practices, we are committed to delivering coordinated, patient-centered care throughout southern New Hampshire and northern Massachusetts.

About the Job:

As a Practice Manager, you will oversee the daily operations of a busy ambulatory practice, ensuring exceptional patient care, operational efficiency, and financial performance. Reporting to the Director, you will lead administrative and clinical staff, support providers, manage resources, and foster a positive, patient-focused culture.

What You'll Do:

• Lead the day-to-day operations of the practice, ensuring efficient workflows and excellent customer service.
• Supervise, coach, and develop clinical and administrative staff.
• Manage provider schedules, time off, continuing education requests, and on-call coverage.
• Monitor patient experience metrics and implement improvements to enhance satisfaction.
• Support budgeting, staffing, productivity, and reimbursement goals.
• Ensure compliance with organizational policies and all regulatory requirements, including HIPAA, OSHA, and infection prevention standards.
• Facilitate staff meetings, training, onboarding, and ongoing professional development.
• Oversee reporting, charge reconciliation, work queues, supply management, and other operational processes.
• Partner with providers and leadership on quality improvement initiatives and practice growth opportunities.

Who You Are:

• An experienced healthcare leader with strong practice management or ambulatory operations experience.
• Skilled in supervising and developing both clinical and administrative teams.
• Knowledgeable in healthcare operations, budgeting, staffing, and regulatory compliance.
• A strong communicator who builds positive relationships with staff, providers, patients, and leadership.
• Organized, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Experienced with electronic medical records and healthcare technology; EPIC experience is preferred.
• Passionate about delivering exceptional patient and employee experiences.

Why You'll Love Us:

• Health, dental, prescription, and vision coverage for full-time and part-time employees
• Short-term and long-term disability, life insurance, and pet insurance
• Tuition reimbursement and Nursing Student Loan Paydown Program
• 403(b) retirement savings plan
• Generous earned time benefits and much & more!