Pets at Home

Practice Manager

Pets at Home  •  £40k - £45k/yr  •  Onsite  •  1 day ago
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Job Description

Practice Manager - Leyland Vets4Pets

Leyland Vets4Pets is looking for an experienced and motivated Practice Manager to lead our friendly and dedicated team on a fixed term basis (18 months)

This is an excellent opportunity for a strong people manager with a passion for delivering exceptional client and patient care while driving the commercial success of the practice. Working closely with the clinical and support teams, you will play a key role in ensuring the smooth day-to-day running of the practice and creating a positive working environment for the team.

Key Responsibilities

  • Leading, inspiring and developing the practice team
  • Managing day-to-day operational activities
  • Monitoring practice performance and identifying opportunities for growth
  • Supporting colleague engagement, wellbeing and development
  • Delivering excellent customer service standards
  • Managing rotas, resource planning and operational efficiency
  • Ensuring compliance with all company policies and clinical standards

About You

We're looking for an experienced manager who:

  • Has a proven track record of leading and developing successful teams
  • Is confident managing performance and driving resultsPossesses excellent communication and organisational skills
  • Thrives in a fast-paced environment
  • Has a strong focus on customer service and team engagement
  • Experience within a veterinary, healthcare or retail environment would be advantageous, although not essential

What We Offer

  • Competitive salary of £40,000 - £45,000, depending on experience
  • Fixed Term contract working 32-hours per weekNo weekend working
  • Supportive and collaborative team environment
  • Opportunities for ongoing professional development
  • 20% colleague discount at Pets at Home, Vets for Pets, and The Groom Room, as well as access to additional discounts and cashback offers.
  • In-house career development opportunities
  • Fantastic pension scheme and holiday allowance.

Location: PR25 3EJ

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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