Job Description

This role functions as the leader/manager for their assigned Physician Practice/location. Responsible for all Operations, Finance, and other medical and business management duties. Assists Physician Practice Director in all aspects of Physician Practices functions and other duties as assigned.

Position Requirements

• Bachelor's Degree preferred in Business, Healthcare Administration or related field; or equivalent experience.
• At least three years of experience in a physician practice. Billing/collections, front and back office procedures/policies experience preferred.
• Demonstrate leadership, managerial ability and good interpersonal skills.
• Strong Computer Skills, Communication and Presentation Skills required.
• Demonstrated ability to self-direct, meet deadlines and support Physician Groups.
• Physician and Clinical setting/environment.
• Requires the ability to communicate proficiently; oral and written.
• Requires prolonged standing and working up to twelve hours if needed.
• Requires the ability to lift minimal amounts (20-25 lbs).

Key Results

• Assists Physician Practice Director with physician Billing and Collections and ensures accounts are handled promptly
• Responsible for the financial and budget report for specific physician practice location(s).
• Oversees HR duties for their specific practice(s) to include recruiting, employee relations, terminations and performance management in partnership with Human Resources.
• Participates in and contributes to Policy development for Physician Practices.
• Responsible for ensuring all Credentials and Licenses are current along with the support from appropriate hospital departments.
• Responsible for staff evaluations to be completed and submitted on time according to WHMG standards
• Facilitates staff development, assists with the orientation and training of new personnel, and participates in the development and instruction for annual competency, evaluations and educational programs for co-workers.
• Maintains compliance of office equipment/medical equipment maintenance agreements.
• Respond to patient complaints in a timely manner.
• Assists in conducting Physician Practice meetings as needed for hospital updates, policy changes, etc.
• Maintains accurate and appropriate payroll reporting and staff scheduling.
• Improve performance with regard to patient/employee satisfaction scores.
• Analyze and develop monthly patient revenue/production, quality assurance and provide feedback to staff.
• Assists Physician Practice Director with business development of current and/or future physician practices.
• Performs other duties as assigned by director and independently seeks out job duties to further benefit patient services while meeting the bottom line.