Orthodontic Practice Manager
As a key person in carrying out our mission, the Practice Manager (PM) is responsible for overseeing the day-to-day operations of the practice's financial viability. The PM will provide leadership and guidance to achieve practice success. He/she will collaborate with the regional team to develop and execute a robust marketing plan and manage/motivate team members to be successful. The PM will perform various human resource functions such as timecard management, hiring, developing team members, and performance reviews.
of Essential Job Functions:
• Foster a patient-centric culture that reflects the practice values, encourages good performance, and recognizes hard-working team members.
• Build and nurture a positive working relationship with the doctor (s) and staff.
• Implement operating policies to support overall practice objectives, production, and profitability.
• Plan and facilitate monthly team meetings to review practice goals, achievements, opportunities, and training.
• Lead daily morning huddles with the doctor and team to review the daily schedule and daily/weekly/monthly goals.
• Participate in the annual budget process and align the budget to achieve the practice growth plan.
• Assist in training all staff in the front office and back office on new protocol and policies.
• Audit daily charts and process the daily deposit for practice.
• Ensure the schedule is booked according to practice scheduling protocols.
• Oversee and follow up on all insurance claims pending, billing statements, and payment arrangements
• Ensure co-pays and balances are collected from patients over the counter daily.
• Ensure that patient records are accurate and complete and that patient confidentiality is strictly maintained.
• Adherence to all laws and regulations regarding dental operations.
• Other duties as assigned by the doctor and/or regional staff as needed.
Position Requirements:
• Orthodontic Front Office experience (1-2 years)
• Management experience (2 years)
• Ability to multitask and lead by example
• Knowledge of dental practice management software- (Ortho Edge 2) is helpful but will train
• Excellent interpersonal and teamwork skills
• Ability to handle highly sensitive confidential matters
• Experience in an orthodontic environment is required
Our mission is simple: to support your vision. We form collaborative partnerships with orthodontists who strive to improve the way patient care is delivered. Bond’s seasoned team has dedicated decades to the dental industry and worked with innovative organizations in the space. We leverage this deep-rooted orthodontic practice and business acumen to empower independent orthodontists who are ready to scale their brand, strengthen their practice, and retain their clinical autonomy. At Bond, we are stronger together.
