Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

149,600 - 182,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

The Risk Control Practice Leader is a senior technical role responsible for elevating technical excellence, coaching and mentoring Risk Control professionals, and partnering with Underwriting, Claims, and Broking partners to profitably grow and retain business.

Role Context and Distinction

• Practice Leader vs. Director/ Manager: The Practice Leader is the technical leader within a discipline, accountable for technical standards, coaching, and quality. The Director/ Manager holds the administrative title responsible for staffing, budgeting, and operational

This role models the Intact Values, provides hands-on guidance, and ensures technical quality across risk assessments, recommendations, and client engagements. It blends research and development, project leadership, and technical enablement to ensure teams deliver consistent, high-value service across complex risk profiles. It also reflects elements of the Specialty Lines Practice Leader profile by supporting strategic projects, due diligence, and systems enhancements that improve reporting and decision quality.

Key Responsibilities Practice Leadership and Technical Authority:

• Serve as the technical authority for SL Risk Control (e.g., property/ casualty) to maintain consistency and depth.

• Provide coaching, guidance, and mentoring to Specialists and Senior Specialists to ensure technical quality and consistency in deliverables.

• Stay current with technical subject matter, regulatory environments, and emerging issues; disseminate insights and best practices to the field.

Talent Development and Training:

• Establish and lead a mentorship program to recruit, develop, and organically build the SL Risk Control (RC) team’s capabilities.

• Partner with the RC Training Specialist to ensure technical components of RC training are relevant, up to date, and aligned with field needs.

• Support recognition of technical progression (e.g. Sr. Specialist) to acknowledge deepening expertise and impact.

Cross-Functional Partnership and Business Impact:

• Partner with Underwriting with joint ownership to select, retain, and profitably grow a high-quality book of business.

• Build and maintain productive relationships with Underwriting, Claims, RC (Consultants, Senior Consultants, Specialists, Senior Specialists), and Brokers to serve customers as a unified team.

• Conduct business and risk control due diligence, including regulatory and compliance research, to inform selection and service strategies.

• Discover and evaluate customer needs through loss analysis and readiness assessments; align RC products and services to mitigate loss drivers.

Research, Development, and Systems Enablement:

• Provide research, development, and project management support on strategic Specialty Lines and RC initiatives that advance capabilities and outcomes.

• Assist with the planning, development, and maintenance of survey management and related software/database systems; improvements to reporting formats, and development of new applications.

Client Engagement and Delivery:

• Complete risk assessment evaluations for highly complex accounts (high severity potential, multi-location, national/global companies).

• Provide actionable solutions to help customers mitigate risk using the full span of RC resources; create a valued customer experience in every engagement.

• Write technically detailed reports that clearly communicate risk assessments and articulate prioritized, feasible recommendations and expected impacts.

• Provide technical oversight and quality assurance (QA) on completed reports by Specialists, Senior Specialists and mentored Senior Consultants to ensure accuracy and consistency.

Qualifications:

• Education: Bachelor’s degree in engineering, Safety, Risk Management, or related field required; advanced degree and/or certifications (e.g., CSP, ARM, CFPS, P.E.) preferred.

• Experience: 8–12+ years in Risk Control, Safety, or Loss Prevention with increasing technical responsibility; demonstrated mentoring/coaching experience and success partnering with Underwriting to support profitable growth and retention.

• Technical Skills: Deep subject-matter expertise relevant to the vertical/discipline (property, casualty, etc.); strong analytical skills for loss analysis and risk modeling; proficiency with survey management and reporting systems.

• Communication: Excellent written and verbal skills; ability to translate complex technical issues into clear, prioritized recommendations and client-ready reports.

• Leadership: Proven ability to lead without formal authority, influence cross-functional stakeholders, and drive adoption of best practices.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

Success Measures:

• Technical quality and consistency of RC assessments and reports (QA results).

• Mentorship and talent development outcomes (progression, retention, skill advancement).

• Business impact (profitability, selection quality, retention, and growth via UW partnership).

• Client value implementation rate of recommendations, loss trend improvements, client satisfaction.

• Operational enhancements improvements to survey/reporting systems, adoption of new tools and practices.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.