Job Type:
Permanent
Build a brilliant future with Hiscox
About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliverstrong growthand exceptional returns, recruiting only thevery bestand empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The role:
As the Practice Lead for Product Owners (POs) and Business Analysts (BAs), you will shape and lead a dual-discipline capability that underpins howHiscox UK Retail delivers value across both product,projectand programme-driven change.
You will set the strategic direction forthesedisciplines,ensuring theymaintaindistinct identities whilsthavingthe frameworks, support andenvironmentneed to excel across the full delivery lifecycle.You’llcultivate a thriving, high-performing community that continually learns,evolvesand raises the bar on how we discover,defineand deliver change.
You will also play a key role in workforce planning and capability development, ensuring we have the right skills,structureand deployment model to support a more product-ledfocus
Whatyou’llbe doing:
People Leadership & Line Management
Leadership ofa core team of Product Owners and BA Team Leads, supporting their growth and performance
Contributing to recruitment andselectionfor roles
Setting clear role expectations across the PO and BA career pathways
Ways of Working, Standards & Best Practice
Leading amulti-disciplineCommunity of Practice that connects POs and BAs across our change initiatives
Defining,evolvingand embedding ways of working for POs and BAs across both product and programme environments
Driving best practice across discovery, delivery, analysis, requirements definition and value measurement
Capability Development & Uplift
Identifyingcapability gaps and shaping uplift strategies aligned to evolving business, product and programmeneeds
Maintaining a strong understanding of how PO and BA roles are evolving across the industry, and using these insights to strengthen how we deliver products and programmes
Using data and insights to track capability maturity and drive continuous improvement across PO and BA disciplines
Strategic Workforce Planning
Applying operating model experience to ensure we have the right PO and BA skills and roles in place to support effective delivery acrossourproducts and programmes
Formulating and driving forward along‑termstrategy for BA/PO resourcing to drive evolution across our trading systems
Workingacross thefunctionto ensure effective deployment and utilisation of POs and BAs across bothportfolio
Performance, Outcomes & Value
Developing and embedding performance metrics thatdemonstrateincreasing efficiency and value delivery across the PO and BA practice
Championingoutcome‑focusedthinking and decision making across delivery teams
Candidate Profile
Our must haves:
Strong proven experiencein a similar roleleading Product Owners and Business Analysts, or similar digital/change delivery professionals
Experience building and maturing a capability,disciplineor community of practice
Ability todemonstrateexamples of driving best practice/best in class ways of working across BA and/or PO communities.
Experience leading or shaping capability, operatingmodelor organisational design initiatives
Strongexperienceinproductand programmedelivery,including discovery, backlog managementandoutcomedrivendeliveryin complex environments
Experience defining ways of working and driving standardisation across teams
Strong operating model and workforce planning experience
Excellent stakeholder management skills, with experience engaging senior leaders across product,technologyand business functions
Experience overseeing resource planning, allocation and utilisation across multiple teams or initiatives
Our nice to haves:
Experience working in financial services, insurance, or other regulated industries
Experience designing capability frameworks, careerpathsor competency models
Awareness of emerging trends in product, technology,orAI‑enabled discovery
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for thejobandwe’recommitted to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to in the office, and as long as it’s safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 to 3 days in the office per week.
Work with amazing people and be part of a unique culture
Hiscox is a leader in specialist insurance. We seek to provide the best protection and peace of mind for our clients through high quality insurance products, backed with excellent service. We are experts in covering a wide range of personal and commercial risks.
