Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.
We are looking for apassionatePractice Assistant The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.
This is a part-time role working between 12 - 15 hours per week from 4 - 7pm Monday through Friday in Lincoln, NE.
Job Responsibilities:
The Practice Assistant is anessential member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients
Perform assigned duties in a fast-paced fluid environment
Create a friendly and stress-free experience for clients through exceptional customer service and professional conduct
Greet and check clients in and out at each visit
Collect co-pay/co-insurance and private pay client payments
Contact insurance to verify eligibility and coverage
Provideaccurate benefit quote to client
Handle incoming and outgoing calls
Assist prospective clients by answering questions and inquiries about our practice
Handling vital signs, such as weight, height, temperature, pulse, uranalysisand respiration rate
Schedule client appointment via screening questions to best match a therapist to meet their needs and requests
Provide paperwork to clients for completion, to include office policies and required documents for signature
Prepare, update, and maintainaccurate client profiles utilizing theEMRsystem
Maintain client HIPAA rights, and other protections of confidentiality and privacy
Submit records to inquiring parties with documentation of proper release forms and materials
Ensure prompt, accurate, and efficient handling of documents for filing and scanning
Copy/scan/fax/email information as required
Assist with communication between clients and providers
Understanding of policies and procedures
Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Knowledge of emergency procedures and assist in crisis situations
Perform other duties and responsibilities as requested by providers, therapists and office manager
Ideal Candidate Profile
Passionate about our mission and inspiring others
Self-starter, for whom no task is too big or too small and takes ownership of their decisions
Contribute to the collective effort both within own scope - and beyond - as needed
Creative and strategic thinker
A lifelong learner who believes in giving and receiving feedback to get better each day
Organized & process-oriented
Qualifications/Skills:
At least one year of experience working in a medical office and/or mental health is (preferred)
Experience working with patients who are suffering from anxiety and depression (preferred)
Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
Excellent communication skills and ability to work well with a team
Excellent computer skills
Education and Experience Requirements:
Associates or bachelor’s degree (preferred)
Some experience in healthcare settings (preferred)
Knowledge of working at a clinical setting (preferred)
At Geode Health, we offer:
Why work for Geode Health?
At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.
To learn more, visit us as www.geodehealth.com
Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.
Headquartered in Chicago, Illinois, Geode Health is a rapidly growing provider of mental health services to adults and children in the United States. Geode is committed to partnering with psychiatrists, psychologists and therapists to deliver high-quality care and to increase access to in-person and virtual outpatient services.
