Job Description

MaineGeneral Health is seeking an experienced Practice Administrator to join our primary care team at Thayer Internal Medicine and Geriatrics. This position will work closely with physician, nursing staff and support staff to direct, lead and oversee the day-to-day operations of the practice. The Practice Administrator will also assist in long-term planning, project development, and supporting the team in providing top-notch patient focused care. Successful candidate will have prior medical office management experience, demonstrate professionalism, and have strong leadership skills.

This requires someone who is mission driven and can define and drive your team’s strategy. Must love to mentor, provide leadership and professional guidance, and comfortable to roll up their sleeves and get the job done!

Key Duties & Responsibilities

• Works closely with Service Line Director in developing specific goals, standards, and objectives, which directly support the strategic plan and vision of the practices and the organization.
• Facilitates positive relationships within the practice and throughout the organization. Oversees quality of patient care, access to service, and patient satisfaction.
• Manages physician/staff relations, including performance management, satisfaction, and conflict management.
• Manages budgets, regulatory compliance, and vendor relations. Coordinates with revenue cycle and associated departments to meet fiscal goals.
• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.

Skills/Experience Desired

• Bachelor’s degree in Health Administration or related field is preferred
• At least 3 years of previous supervisory experience preferably in a health care setting
• Strong leadership and relationship building skills
• Passion for providing exceptional customer service and positive patient experiences.
• Sense of urgency in responsiveness to concerns of patients, staff, and providers.
• Desire to excel in a patient-centered environment
• Must be adaptable to working in a fast-past environment where priorities can change quickly
• Ability to maintain a professional manner even under stressful situations.

Scheduled Weekly Hours:

36

Scheduled Work Shift:

Job Exempt:

Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .