Pets at Home

Practice Administrator

Pets at Home  •  Onsite  •  2 days ago
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Job Description

Location Andover Vets for Pets
Working Hours 3 to 4 days per week (24-32 hours), shifts may vary.

We are seeking a proactive and organised Administrator to support our busy, well-established team. Our practice is spacious, modern, and equipped with state-of-the-art facilities, supporting a diverse and high-volume medical and surgical caseload. We pride ourselves on delivering outstanding inpatient care and are looking for someone who shares our commitment to excellence.

This is a varied and rewarding role, ideal for someone who thrives in a fast-paced environment and enjoys regular client interaction. You will play a key role in supporting the smooth day-to-day running of the practice, contributing to both operational and financial processes.

Your responsibilities will include:

  • Support Practice Manager and Practice Owner with daily administrative tasks such as producing weekly reports, etc.
  • Managing and reconciling petty cash and other expenses
  • Overseeing debt management, including liaising with debt collectors and insurance companies
  • Updating and creating practice protocols
  • Carrying out general administrative duties such as filing, scanning, and processing payments and insurance claims
  • Assisting with client enquiries and providing occasional reception cover
  • Social Media management

About you:

You will be highly organised, detail-oriented, and confident working with data, with a natural ability to manage competing priorities. You will also be a strong communicator who enjoys working collaboratively within a team.

We’re looking for someone who has:

  • Strong Excel skills, including data entry, formulas, and reporting
  • Excellent attention to detail and accuracy
  • The ability to manage large volumes of data efficiently
  • Strong communication skills, both written and verbal
  • A professional, friendly approach with a team-focused mindset
  • Good organisational skills, reliability, and self-motivation
  • A commitment to delivering excellent client service

Previous experience within a finance function would be advantageous, and experience within the veterinary industry is highly desirable.

In return, you will be joining a supportive and welcoming team within a market-leading organisation in small animal veterinary care. We offer excellent career development opportunities, alongside a competitive salary and a comprehensive benefits package, including training opportunities and exclusive discounts such as 20% off at Pets at Home and The Groom Room.

If you are passionate about delivering exceptional service and want to be part of a team dedicated to outstanding pet healthcare, we would love to hear from you.

For more information, please contact Practice Manager Aga Kowalczyk at aga.kowalczyk@vetsforpets.com

Location SP10 4DU

Pets see people for who they are — without bias or judgement. We take inspiration from them and are committed to creating a workplace that reflects the diversity of our community. If your values align with ours but your experience doesn’t perfectly match the description, we still encourage you to apply. You might be exactly who we’re looking for.

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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