Sadja WebSolutions

PR, Marketing & Customer Success Executive (Certification Track Included)

Sadja WebSolutions  •  Kampala, UG (Onsite)  •  5 days ago
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Job Description


Sadja WebSolutions

delivers
digital marketing, branding/design, website development, hosting/tools, eCommerce, experience design, and promo/video ads

for growing businesses.



Role Summary


We’re hiring a strong communicator to support our
PR, marketing execution, and customer success

—helping clients understand our services, improving retention, and supporting the sales pipeline. You’ll work closely with our delivery team (designers, developers, marketers) to manage client communication and represent Sadja WebSolutions professionally.


As part of our growth, we are also expanding into
new productivity/business tools

for clients. The company will sponsor key certifications (including Google Workspace Sales credential) to build internal capability.


What You’ll Do


  • Manage
    customer communication

    : onboarding calls, follow-ups, status updates, customer satisfaction and retention

  • Support
    sales & account growth

    : lead qualification, proposals, presentations, follow-ups, renewals

  • Drive
    PR + brand presence

    : announcements, storytelling, testimonials/case studies, community visibility

  • Support
    digital marketing execution

    : content coordination, campaign planning support, reporting communication

  • Use tools like
    CRM

    , ticketing/helpdesk (e.g., Zoho Desk or similar), and marketing systems to track customer journeys


Certification & Learning (Company-Sponsored)


  • Google Workspace Sales credential

    (company pays training/exam fees)

  • High performers may be supported for additional certifications: Microsoft, Zoho, Zoho One, Odoo and other tools based on company roadmap


Ideal Background


  • Mass Communication / PR / Marketing (strong advantage)

  • OR Information Technology / Information Systems candidates with strong communication + CRM comfort


Requirements


  • Strong writing + confident spoken communication

  • Organized, responsive, and comfortable handling multiple clients/projects

  • Professional client-facing attitude and ability to work with targets


How to Apply


Send:


  • CV

  • Short intro explaining relevant experience (PR/marketing/customer success/sales)

  • Any portfolio links (writing samples, campaigns, case studies, socials)
Sadja WebSolutions

About Sadja WebSolutions

Sadja WebSolutions is a digital agency focused on creating custom websites, mobile apps and digital marketing to grow brands online. We help companies around the world increase their online presence and ROI through design, development and online marketing.

Our digital marketing services are tailored to send targeted traffic to your website & mobile app to generate qualified leads and grow your business.

The first step to growing a brand online is to drive qualified leads to your website or mobile app. Having a user-friendly experience is an important part of any successful business strategy, but generating relevant traffic is essential to having a strong conversion rate.

As a full-service digital agency, we provide a strategic approach to driving qualified traffic. Through various coordinated marketing campaigns we integrate search engine optimization (SEO), pay per click (PPC), email marketing, targeted display advertising and social media campaigns. This allows clientele to be targeted locally, nationally, or globally to fit your brand's needs. We take pride in our marketing team's achievements, and you can browse through our case studies for a preview of the quality results we deliver to our clients.

Industry
Marketing & Advertising
Company Size
11-50 employees
Headquarters
Kampala, UG
Year Founded
2014
Social Media