The Role

We are looking for astrongAccount Director (AD) with experience working across consumer clients who can direct, manage,developand key accounts within the agency. As an AD we would like you to help develop andmaintainstrong client relationships, take responsibility for delivering client expectations and driving forward integrated communications programmes.

We’relooking for someone whohas a creative flair for storytelling and can shape a story that lands in editorial media, and thatcan direct and manage accounts,teamsand internal programmes with a high degree of independence.

Delivering outstanding work and winning the trust of our clients is essential, as it helps us to continue to raise the bar of our creative work, while driving continued growth.

Alongside delivering brilliant work, you would work closely with the senior team to achieve the agency’s exciting vision and valuesacross new business.

Experience & Skills

As an AD you should be able to routinely provide leadership in the following areas:

Client Servicing

As an AD we would like you to direct a portfolio of clients, working with the senior management team to:

• Strategically respond to briefs and ongoing programme management, overseeing implementation, evaluation,budgetsand timelines

• Demonstrate a solid understand of research and strategy, refining key insights to shape client strategies, effectively interrogate briefs andidentifya strong brand narrative and strategic proposition

• Provide strategic counsel to clients in support of programmes or ad hoc situations,identifyingand addressing potential problems before they become issues

• Maintain a strong knowledge and understanding of the media and industry influencersin order tooversee and direct successful media campaigns, and share this knowledge

• Demonstrate an excellent command of written work, executing high level quality control of team documents and be able to draft difficult client comms effectively

• Efficiently and effectively plan and manage campaigns (including activations and events)

• Manage client teams to exceed expectations in terms of PR programmes, integrated PR and social programmes, evaluations, timelines, budgets,creativityand quality with the support of the wider team as necessary

• Maintain and grow accounts,identifyingareas of opportunity and proactively sharing and following through with activities to boost the account

• Where required, act as the client’s primary contact, while encouraging and proactively supporting development of relationships between other team members and the client

• Manage clear budgets and the monthly invoicing process to ensure accuracy and timeliness

• Demonstrate an excellent understanding of client brief and creative challenge, working with all relevant colleagues to produce collaborative, stand-out creativeideasand outputs for clients

Business Development

As an AD your priority will be delivering outstanding work and growing our existing client portfolio. In addition, we would like you to:

• Contribute to new business opportunities, from brief taking and plan preparation to presentation

• Actively seek out opportunities across Havas, the industry and from within your own network

• Initiate AI strategy for accounts.

• Collaborate at an executive level within OGB to align client services with overall agency vision.

People Management

As an AD, you will help us:

• Identifystrengths and weaknesses of direct reports and team members, including career development asappropriate, and manage performance appraisals for direct reports

• Providetimely,specificand constructive feedback, and mentoring

• Manage staff to maximize productivity and individual, team and financial performance

• Ensure deadlines andtimeframesfor consultants are being provided and met, directing senior/account managers in the day-to-day running of accounts

• Look for and provide opportunities for individuals to expand roles and responsibilities

• Recognisegood workand achievement

• Accurately forecast team hours and billings to track and build capacity and staff needs

• Mentor and empower your team (Senior Account Managers, Account Managers) to develop sophisticated cultural intelligence capabilities, fostering an agency-wide culture of proactive trendspotting and insightful application.

Desired Experience

• Experience atADlevel

• Experience indrivingyear-long, complexcommunications programmes

• Experience in runningcreativeconsumeraccounts

• Experience inmanaging a team in fast-paced environment

Essential Skills and Behaviours

• Creative flairfor crafting stories which will land in editorial media

• Passionand robustunderstandingofthe media landscape

• Proactive approach to problems and challenges,identifyingsolutions well ahead of time & escalatesimportant issues

• Strong interpersonal skills

• Excellent team player

• Sense of humour

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