Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

The PPI Business System Specialist II independently leads and supports cross-functional operational excellence initiatives to drive measurable business improvements. This role facilitates problem-solving and improvement activities, builds capability within teams, and partners with stakeholders to support the effective deployment of the PPI Business System. The Specialist II operates with a high degree of independence within defined scope, driving engagement, adoption, and sustained results while continuing to develop broader influence and system-level capability.

Essential Functions:

Operational Excellence Projects

• Independently leads and facilitates cross-functional improvement initiatives, managing scope, stakeholders, and delivering measurable outcomes
• Identifies and analyzes operational improvement opportunities through detailed operational, value stream, and financial analysis, including observation of processes and engagement with key personnel
• Develops and presents improvement proposals and business cases, including cost-benefit analysis and expected impact
• Facilitates Kaizen events, workshops, and structured problem-solving sessions to drive alignment and execution
• Ensures projects are delivered on time and within scope, actively managing risks, expectations, and dependencies
• Tracks and validates project performance and benefits realization in partnership with Finance and project sponsors

Operational Excellence Program

• Supports and drives adoption of Lean/PPI methodologies across teams, including structured problem solving, standard work, and visual management
• Facilitates training sessions, workshops, and continuous improvement activities across the site
• Builds strong relationships with stakeholders to identify and support improvement opportunities
• Contributes to the development of a continuous improvement culture, reinforcing engagement and accountability
• Applies and shares best practices across teams and functions
• Develops a strong understanding of site operations, manufacturing processes, and performance drivers
• Acts as an internal resource to support implementation of operational excellence practices
• Maintains a safe working environment and reports potential hazards

Data, Digital & Performance Enablement

• Independently develops structured insights, reports, and dashboards to improve performance visibility
• Uses data to support decision-making, problem solving, and tracking of improvement initiatives
• Supports teams and supervisors in using data to drive actions and sustain results
• Translates operational data into actionable insights for stakeholders

Employee Engagement & Continuous Improvement

• Independently drives engagement across teams, increasing participation and implementation of improvement ideas
• Supports teams and supervisors in sustaining engagement practices and continuous improvement behaviors
• Reinforces adoption of improvements through facilitation, communication, and follow-up
• Contributes to building a culture of ownership, accountability, and problem solving

REQUIRED QUALIFICATIONS

Education:

• Bachelor’s degree in Science , Engineering, Mathematics, Operations, or a related field;

Experience:

• Experience in the pharmaceutical, food or cosmetic industry and/or Lean manufacturing principles is preferred or an equivalent combination experience.
• Minimum 3 years experience in operational excellence, continuous improvement, or related roles
• Experience leading or supporting cross-functional improvement initiatives
• Experience applying Lean/PPI tools (e.g., VSM, 5S, standard work, problem solving)
• Experience facilitating or supporting workshops and Kaizen events
• Experience using data and analytics tools to support decision-making (e.g., Excel, Power BI, SQL)
• Exposure to automation tools (e.g., Power Automate) is an asset
• Experience working across functions and influencing stakeholders to deliver results

Equivalency:

• Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills, and Abilities:

• Strong analytical and problem-solving capability, with ability to apply structured methodologies independently
• Facilitation skills, with ability to lead workshops, Kaizen events, and structured discussions
• Ability to independently lead and manage improvement initiatives within defined scope
• Strong communication skills (verbal, written, presentation) across cross-functional teams
• Ability to influence peers and support frontline supervisors in driving adoption of improvements
• Strong organizational skills with ability to manage multiple priorities and deadlines
• Ability to analyze data and translate insights into actionable recommendations
• Experience working across functions and building strong stakeholder relationships
• Understanding and practical application of Lean/PPI methodologies
• Ability to work independently and deliver results with minimal supervision
• Proficiency in Microsoft Office and data/visualization tools (e.g., Excel, Power BI)
• Exposure to data querying or automation tools (e.g., SQL, Python, Power Automate) is an asset
• Demonstrated commitment to company values (e.g., 4i Values)
• Proficiency with the English Language.

Standards and Expectations: 

Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.  Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner.  Consistently strives to improve skills and knowledge in related field.  

Physical Requirements:

Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator on occasionally.

Disclaimer:

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.

Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully align with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

Compensation

The estimated annualized pay range for this position in Ontario is $56,400.00–$84,600.00.