Job Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

This is an ideal role for someone looking to develop their M365, as a key part of this role will be developing and supporting the Power Apps platform. You will be working with a small Application support team, supporting a local London authority. As part of this role, you will be responsible for the day to day task management of the Application team, so a background in Application support would be an advantage, along with an interest in moving to a team leader role.

Responsibilities:

• Providing support and administration of the Microsoft 365 environment and its capabilities
• Working with the wider teams to resolve more challenging issues
• Working with 3rd party vendors including Microsoft
• Supporting and guiding other members of the team
• Lead the identification of automation opportunities and the resulting design, documentation and development of solutions, exploiting the M365 toolset.
• Enable the safe exploitation of M365 power platform capabilities such as Power Automate, and Power APPs.
• Service ownership for integrated services (Teams, OneDrive, Planner, Forms, Stream etc).
• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability.

Must-have Skills / Experience:

Proven experience as a M365 Support Engineer, Technical Support Engineer, Subject Matter Expert or similar role

Good understanding of ITIL framework and ticketing systems

Strong communication skills

Desired Skills / Experience:

Working knowledge of Active Directory (Azure AD) / Intune or other deployment tools

Be certified in MS-900 Fundamentals and ideally certified in Product Specific

Experience with Azure DevOps for development and CI/CD pipelines

Your qualities:

• You are motivated and ambitious enough to work on your own initiative, without needing direction.
• You are an organised planner with great communication skills.
• You are a team player with an enthusiastic, proactive attitude.
• You are comfortable with stakeholder management both locally and internationally.

We are proud of the benefits we offer employees of NEC Software Solutions

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.