Job Description

Power Platform Engineer, London, Permanent

Join Pay.UK as a Power Platform Engineer and help build and support practical Microsoft Power Platform solutions in an organisation at the centre of UK retail payments. This is a role for someone who enjoys turning business needs into reliable applications, automations and reporting tools that people use every day.

You’ll work in a setting where scale is real and clear. The UK’s retail payment systems process 11 billion transactions worth over £10 trillion annually. Here, your work sits within an organisation that maintains services the country relies on, while giving you scope to deepen your technical skills in Power Platform and work closely with colleagues across the business.

Accountabilities

• Build and maintain Power Apps, Power Automate flows and Power BI solutions that support internal processes and business reporting.
• Translate business requirements into clear technical designs, user stories and workable Power Platform solutions.
• Configure and manage Dataverse data structures, connections and environment settings to support secure and reliable delivery.
• Integrate Power Platform solutions with Microsoft 365, SharePoint, Teams and other business systems where required.
• Test applications, automations and dashboards, resolve defects and improve performance before and after release.
• Prepare technical documentation, release notes and user guidance so solutions are clear to support and easy to use.
• Monitor live solutions, investigate issues and deliver fixes that minimise disruption for colleagues and business operations.
• Work with stakeholders, delivery teams and technology colleagues to plan releases, prioritise updates and keep solutions aligned with business needs.

Qualifications, Skills and Experience

• Strong understanding of access control, security and governance principles, including role-based access control, row-level security, column-level security and the use of Entra ID groups and roles.
• Experience building and supporting business solutions using Microsoft Power Apps, Power Automate and Power BI, including apps, workflows and reporting.
• Translating user requirements into technical designs, configured solutions and release documentation.
• Experience working with Dataverse, data models, connectors and permissions within the Power Platform.
• Testing, troubleshooting and supporting live Power Platform solutions, including diagnosing and resolving production issues.
• Experience working with technical and non-technical stakeholders to gather requirements, explain solutions and support adoption.

Pay.UK Behaviours

At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours:

• Listen to Find Win-Wins - Empathy, Listening and Understanding
• Influence with Courage - Influence, Courage
• Go Horizontal First - Cross Boundary Collaboration
• Take Ownership - Self Development
• Opportunity Mindset - Initiative
• Simplify - Achievement Orientation

In addition, all leadership roles are expected to lead by example through the following behaviours:

• Set Direction - Strategic Planning, Team leadership
• Hold Colleagues to Account - Accountability
• Coach & Grow Your Colleagues - Develop Others

Who we are

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013.

Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the payment infrastructure and standards for the benefit of consumers and businesses nationwide.