Mintel is looking for a technically strong and commercially minded Power Platform & Customer Engagement Apps Developer to join our growing Global Revenue Operations team.
In this role, you will be responsible for designing, developing, and optimizing solutions across Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) applications to support business users across Sales, Customer Service, Marketing, and Revenue Operations. You'll play a key role in driving automation, enhancing user experience, improving data quality, and supporting Mintel's broader AI and business transformation initiatives.
This is an exciting opportunity to become one of the first CRM-focused hires in our Kuala Lumpur hub, helping shape the future of our global CRM and automation capabilities while working closely with colleagues across APAC, London, and Chicago.
Success in this role will be measured through:
You are a proactive problem solver who enjoys combining technical expertise with stakeholder engagement. You are confident working independently, comfortable challenging assumptions when required, and can translate complex technical concepts into practical business solutions.
You enjoy collaborating with end users, understanding their needs, and delivering solutions that create measurable business value.
At Mintel, you'll join a collaborative and forward-thinking team focused on driving innovation across our commercial technology landscape.
This role offers the opportunity to:
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Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it.
So what goes into the market intelligence mix?
MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future.
MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide.
PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers.
COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge.
The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge.
That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
