Job Description

is committed to protecting, promoting, and improving the health and well-being of everyone in South Carolina. With more than 3,400 employees in 70 offices statewide, SCDPH is home to a diverse team of professionals who are leaders in their fields and share a passion for making a meaningful difference. As the state’s public health agency, SCDPH has a long-standing legacy of attracting and retaining talented individuals who want to build rewarding and impactful careers that directly improve the lives of South Carolinians every day. Guided by its mission, SCDPH works to ensure that individuals, families, and communities across the state have the resources, access, and support needed to achieve better health outcomes. Examples of SCDPH’s community impact include: • Coordinating statewide disease prevention programs that reduce the spread of infectious illnesses. • Supporting maternal and child health initiatives that help families thrive. • Improving access to high-quality healthcare services, especially in underserved communities. • Providing public health education and emergency preparedness guidance to keep residents informed and protected. • Collaborating with local partners to strengthen community health systems and promote healthier living environments. Candidates should be self-motivated, team-oriented, capable of working under limited supervision, and responsive to priority tasks. They must also excel at forming productive working relationships with individuals from diverse backgrounds and at all organizational levels. Why is this position open (new role, increased work load, new dept, resignation, promotion)? The role is available as the previous contractor has fulfilled the maximum contract duration of 36 months. This ensures adherence to state guidelines and provides an opportunity for new candidates to apply. Scope of the project: The South Carolina Department of Public Health is undertaking a statewide modernization of its digital health systems, requiring additional staff to support a complex network of interconnected services and cloud-based workloads. As a Microsoft Government GCC tenant, the agency leverages Dynamics 365 and Power Platform to deliver secure, scalable, and compliant enterprise solutions. The Enterprise Program Manager will be responsible for ensuring all systems follow industry best practices, meet strategic and regulatory requirements, and maintain business continuity. Key responsibilities include implementing Zero Trust security principles, managing role-based access controls, establishing secure configuration baselines, and performing continuous monitoring aligned with government cloud standards. This position is integral to supporting both project-specific and operational needs, contributing to the agency’s mission of improving health outcomes for South Carolina residents. Success will be measured by the delivery of robust solutions, compliance with security protocols, and effective collaboration across teams. Pre-employment Checks (drug, credit, criminal, motor vehicle)? • Credit check – 7-year history • Criminal background check – 7-year history • E-Verify • Confidentiality Agreement • Business Associate (BA) Agreement • Drug-Free Workplace Affidavit Daily Duties / Responsibilities: Emphases for the System Software Programmer candidate will include supporting the Microsoft Dynamics 365 and Power Platform environments within the Office 365 Government G5 tenant. Responsibilities include development, configuration, and enhancement of model-driven and canvas applications; solution deployment and ALM management; Dataverse data modeling; integration engineering; security administration; Power BI reporting support; and day-to-day operational activities across the enterprise Dynamics platform. Specific duties and responsibilities will include, but are not limited to: • Development, testing, modification, and deployment of Dynamics 365 solutions, Dataverse tables, model-driven apps, canvas apps, business process flows, forms, and views using Microsoft Government G5 tools. • Assisting in the design of enterprise system architectures that align with organizational strategic business objectives and Power Platform governance standards. • Administering and maintaining Dynamics environments, including solution inventory, environment configuration, and Dataverse schema management. • Managing security roles, field-level security, access control, and least-privilege enforcement within Dynamics 365 and related Power Platform components. • Managing application structure, navigation, UX components, business rules, and automated workflows. • Providing Dynamics 365 and Power Platform support to end users, functional teams, and business units. • Reviewing, monitoring, and analyzing system usage, performance metrics, capacity consumption, and license utilization. • Performing environment cleanup, archiving unused components, and ensuring solution compliance with governance requirements. • Assisting with Office 365 Government G5 environment management, permissions, data policy enforcement (DLP), and platform security. • Deploying managed solutions, custom-developed components, connectors, and integrations in accordance with ALM pipelines and release procedures. • Configuring Power Platform services and settings, environment variables, connection references, and API connections. • Documenting Dynamics configurations, Dataverse schema, architectural designs, and integration patterns. • Applying advanced technical and business knowledge across multiple disciplines and mission-critical processes. • Creating supporting project and system documentation, including architecture diagrams, ERDs, and workflow documentation. • Providing regular updates to the M365 Project Team and ensuring transparency of progress, risks, and milestones. • Collaboratively conceptualizing existing systems, product solutions, and modernization pathways for Dynamics and integrated applications. • Planning, organizing, reviewing, and implementing project milestones through completion using established IT project methodologies. • Assisting with developing policies and procedures that align with agency cybersecurity standards, including information risk management, data criticality, confidentiality, and protection (e.g., NIST 800-53, FISMA, SC InfoSec Requirements). The position will be assigned for 40 hours per week for the duration of the project. The candidate must be able to work flexible hours, including outside traditional business hours when necessary. Remote work may be possible. The candidate will work closely with the Assigned M365 Solutions Manager to identify, prioritize, and schedule workloads and ensure implementation adheres to IT standards and procedures. The candidate will also collaborate with customers and subject matter experts during system design and testing phases. This role also requires compliance with SCDPH security policies and procedures, along with integrating systems where it is possible to streamline workflows, enhance user security, and reduce data correction needs. Required Skills (rank in order of Importance): • 6+ Years of Experience in State Government • 10+ Years of Experience Microsoft Dynamics 365 (CE/CRM) solution architecture, customization, and administration. • 10+ Years of Experience with Microsoft Dataverse relational data modeling, custom business logic, and security role architecture. • 10+ Years of Experience with Power Platform enterprise components • 10+ Years of Experience with Application Lifecycle Management (ALM) using Azure DevOps/GitHub pipelines and managed solution deployments. • 10+ Years of Experience with Custom extensibility using C# .NET (plugins, custom workflow Preferred Skills (rank in order of Importance): • Microsoft Power Pages architecture, external authentication, and secure portal implementation. • Power BI data modeling, reporting, and Dataverse / Azure Synapse Link integration. assemblies) and JavaScript/TypeScript client scripting. • 10+ Years of Experience with cloud security and data classification related to CDC, HIPAA, CJIS, and NIST 800-53 controls. Additional Skills: • Excellent written, oral, and interpersonal communication skills across functional and executive teams. • Ability to integrate technical systems with state agency goals, governance standards, and operational objectives. Required Education: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience. Preferred Certifications: • PL-600 or PL-400 Certification • Microsoft Certified: Power Platform Solution Architect Expert (PL-600) or Dynamics 365 Solution Architect Requirements Required Skills Skill Type Skill Name Certification Education License Other Skill 6+ Years of Experience in State Government Certification Education License Other Skill 10+ Years of Experience Microsoft Dynamics 365 (CE/CRM) solution architecture, customization, and administration. Certification Education License Other Skill 10+ Years of Experience with Microsoft Dataverse relational data modeling, custom business logic, and security role architecture. Certification Education License Other Skill 10+ Years of Experience with Power Platform enterprise components Certification Education License Other Skill 10+ Years of Experience with Application Lifecycle Management (ALM) using Azure DevOps/GitHub pipelines and managed solution deployments. Certification Education License Other Skill 10+ Years of Experience with Custom extensibility using C# .NET (plugins, custom workflow assemblies) and JavaScript/TypeScript client scripting. Certification Education License Other Skill 10+ Years of Experience with cloud security and data classification related to CDC, HIPAA, CJIS, and NIST 800-53 controls. Preferred Skills Skill Type Skill Name Certification Education License Other Skill Microsoft Power Pages architecture, external authentication, and secure portal implementation. Certification Education License Other Skill Power BI data modeling, reporting, and Dataverse / Azure Synapse Link integration. Certification Education License Other Skill PL-600 or PL-400 Certification Certification Education License Other Skill Microsoft Certified: Power Platform Solution Architect Expert (PL-600) or Dynamics 365 Solution Architect.