Job Description

Work for a company where you make a difference in people’s lives every day!

At GT Independence, people are at the heart of everything we do. If you love your work, enjoy collaboration, and thrive on learning and innovation, you're in the right place. Join a mission-driven organization committed to helping individuals live independently while shaping the future of self-directed home and community-based care.

GT Independence has received national recognition as a great place to work, including the 2025 National Best & Brightest Companies to Work for Award and the Great Place to Work® Certification for 2025–2026.

We are seeking a Director of Operations for California, a key senior leadership role supporting GT’s growing presence across the region.

Power BI Business Analyst

Department: Data & Analytics
Location: Remote (U.S.)
Employment Type: Full‑Time

About GT Independence

GT Independence is a national leader in Financial Management Services (FMS), supporting tens of thousands of people across the country as they self-direct their long‑term care and support. Rooted in a mission built by a family, for families, GT empowers people of all ages and abilities to live the life they choose-especially at home and within their communities.
Today, GT serves 55,000+ individuals across 18 states and D.C., delivering payroll, tax withholding, enrollment support, EVV solutions, and compliance administration through secure and innovative technology.

As a Power BI Business Analyst, you will transform complex operational, financial, and care‑program data into clear, actionable insights that directly strengthen GT Independence’s service delivery and mission impact.
You will partner across operations, finance, customer service, compliance, and leadership to build intuitive dashboards, enhance data accuracy, automate reporting, and support strategic initiatives that help people live independently.

This role is ideal for a detail‑oriented, analytical storyteller who thrives in a mission‑driven, fast‑growing environment.

What You’ll Do:

Data Visualization & Dashboard Development:

• Design, build, and maintain Power BI dashboards, reports, and data models used by teams across the organization.
• Develop user‑friendly visualizations that simplify complex datasets, including payroll metrics, enrollment trends, care utilization, EVV compliance, and customer service performance.
• Implement automated, scalable reporting solutions that reduce manual processes and support operational efficiency.

Business Insights & Analysis:

• Collaborate with stakeholders to understand business challenges, gather requirements, and translate them into actionable reporting solutions.
• Identify and track KPIs that drive excellence in FMS delivery, service quality, budget management, and participant experience.
• Conduct deep‑dive analyses to uncover trends, risks, and opportunities within care‑program operations, customer support, and GT’s proprietary technology ecosystem.

Data Governance & Quality:

• Partner with data engineering and IT to strengthen data pipelines, ensure data reliability, and enhance underlying data structures.
• Validate, clean, and reconcile data across systems to ensure accuracy in reporting and business decisions.
• Support compliance and audit needs with accurate, timely reporting that aligns with Medicaid, state program, and managed care requirements.

Cross‑Functional Collaboration:

• Work closely with finance, operations, and program leadership to support planning, forecasting, and continuous process improvement.
• Provide ad‑hoc analysis for strategic projects, operational initiatives, and state‑specific program enhancements.
• Present insights in a clear, meaningful way to technical and non‑technical audiences.

What You Bring:

Required Qualifications

• Bachelor’s degree in Business, Analytics, Information Systems, Finance, or a related discipline or equivalent experience.
• 4+ years of hands‑on Power BI experience (Power Query, DAX, data modeling).
• Strong analytical skills with experience working with operational or financial datasets.
• Ability to transform data into compelling stories and make insights accessible to all levels of the organization.
• Experience with Excel, SQL, and cloud‑based data environments.
• Excellent communication skills and attention to detail.

Preferred Qualifications

• Experience in FMS, Medicaid programs, long‑term services and supports, or human‑services environments.
• Familiarity with EVV, payroll processing, or participant/caregiver workflow analytics.
• Experience with Microsoft Power Platform (Power Automate, Power Apps).
• Knowledge of HIPAA, data privacy standards, or secure reporting practices.
• Prior experience supporting distributed teams.

Why Join GT Independence

• Work for a mission‑driven, disability‑owned organization that empowers people to direct their own care.
• Impact a rapidly growing national organization using innovative technology to improve the lives of more than 55,000 people.
• Be part of a collaborative, people‑first culture rooted in respect, inclusion, community, and integrity.
• Enjoy a fully remote work environment with flexibility, strong leadership support, and meaningful career growth opportunities.
• Contribute to continuous improvement efforts that enhance how self‑directed care programs operate nationwide.

Ready to Apply?

If you’re driven by data, motivated by purpose, and excited to work where your insights directly impact people’s ability to live independently, we’d love to meet you.