Job Description

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.

This is a zero hours fixed term contract (until end of May 2027) with an hourly rate of £12.98.

Our Post Room Assistant is responsible for providing a flexible, efficient and professional post room service for students living in halls of residence.

Role responsibilities include:

• Responsible for the secure receipt, sorting, distribution and management of mail parcels for residents and staff
• Maintain and update various records and registers both manual and computerised as required
• Provide appropriate notification of post to residents and staff as required
• Ensure that the working environment is properly maintained and kept tidy at all times
• Provide prompt and effective help, information, and advice for all residents, and staff
• Assist with reception duties as and when requested
• Comply with health and safety, ensure work is performed in a safe manner
• Prepared to be added to an emergency contact list to assist in emergencies out of hours which may include manning a door or fire alarm panel

We are looking for you to have worked in a similar role and environment with great communication and administration skills with excellent attention to detail. Most of all you will have the passion to work as a team to do an excellent job to our students and staff.

You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and also help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.