Post Placement Support Officer - Charlestown
Work with purpose - Create Opportunities - Change lives
About You
• You will be a kind, empathetic, culturally aware person who is dedicated to genuinely helping people. You will have an exceptional ability to communicate and enjoy working in a fast paced, dynamic workplace.
• You will have the ability to communicate and build rapport both face to face and via phone to identify and meet the needs of all people we work with, providing support to achieve sustainable, meaningful education and employment.
• You will build awareness about Joblink Plus by establishing relationships and networks across community, employers, and other services.
About the Role
The purpose of the position is to provide appropriate support to employers & participants to maintain existing employment placements and develop future employment opportunities, along with sourcing documentary evidence as a result of successful employer engagement to ensure claims can be processed efficiently and effectively.
Culture is key to the success of our organisation, by living and breathing the incredible culture we have built you will be given the opportunity to thrive.
Some specific responsibilities will include:
• Provide intensive support to both employer and employee post placement;
• Build meaningful relationships with employer and employee;
• Provide advice and/or support to site leaders and operational staff with respect to post placement support, claims and outcome related activities as required.
• Identify and monitor employment placement compliance, issues and trends and report to manager.
• Data Entry
Experience in employment services is helpful but not essential, Joblink Plus provides an extensive induction program and ongoing support to ensure you are successful in your new role.
Who is Joblink Plus
Joblink Plus is a Trauma Informed Organisation.
We:
• Apply an Ethical Framework to all decision making
• Commit to Reconciliation
• Are a for-purpose, not-for-profit working with over 80 communities across rural and regional NSW.
• Deliver a range of Workforce Australia programs including Ex Offender, Indigenous, Generalist and Disability Specialist Employment Services and Transition to Work Employment Services along with Vocational Training.
At Joblink Plus we embrace diversity and encourage applications from candidates with varied backgrounds. Our people proudly reflect the local communities we work with. We enthusiastically welcome applications from First Nations People, people with disabilities and LGBTIQA+ people.
Important Information
We offer exceptional working conditions including a fully paid Health and Well-being day each month, an additional 2% superannuation as well as a paid day off to celebrate your birthday.
There is no formal closing date for this vacancy. Applications will be regularly reviewed when received by Joblink Plus and the recruitment process will proceed with suitable applicants. It is therefore in your best interest to not delay in applying for the role.
This role does require that you have (or be prepared to obtain) a NSW Working with Children’s Check and National Criminal History Check.
Apply via seek or our website
www.joblinkplus.com.au
Joblink Plus was established 35 years ago and is a not for profit community based organisation providing employment services, support and training to communities over 80 sites located throughout the Hunter, New England North West, Far West Orana and Central Western NSW.
Joblink Plus is proud to deliver employment and training support to more than 100 communities across New South Wales working within the frameworks of Trauma Informed Practice, Ethical Values and with a commitment to Reconciliation.
Across four regions of New South Wales Joblink Plus offers:
* New England North West – Workforce Australia - Indigenous specialist, Transition to Work, Employability Skills Training, as well as ParentsNext and Disability Employment Services
* Central West – Workforce Australia - Indigenous specialist and Employability Skills Training, as well as ParentsNext
* Hunter – Workforce Australia Generalist, Indigenous specialist, Ex-offender specialist, as well as ParentsNext and Disability Employment Services
* Far West Orana – Workforce Australia – Transition to Work, as well as ParentsNext and Disability Employment Services.
Our professional and local recruitment experts offer a suite of free services to you and your business, including:
* Personal consultation to design a solution for your workforce requirements
* Extensive database of job seekers across all industries and occupations
* Pre-employment training packages
* Pre-screening services
* Interview facilities
* On call support
All our recruitment consultants have an in-depth knowledge of the various financial assistance packages that are available to employers. These incentives may include wage subsides, training or apprenticeship incentives, personal support for six months, plus assistance with completing forms and meeting regulatory requirement.
