Eaton

Post Order Project Manager, Customer Experience (fixed-term)

Eaton  •  Vantaa, FI (Onsite)  •  3 hours ago
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Job Description

Eaton's new campus for its critical power systems in Vantaa, Finland, was completed in November 2023. The 16,500 m² site houses research and development, manufacturing, warehousing, sales and service under one roof, which will create plenty of additional jobs.
As one of the world’s largest manufacturers of three-phase uninterruptible power supplies (UPS), Eaton’s expansion in this area is driven by strong business growth and the demand for systems that ensure business continuity. Situated in a prime location next to the Helsinki airport, the Vantaa facility serves as Eaton’s Critical Power Solutions headquarters and a center of excellence for data centers.
We are now looking for a Post Order Project Manager to join our team in Finland on fixed-term contract (maternity leave cover). This is an excellent opportunity for everyone who is interested in developing within project and order management in a growing business environment
In this role, you will take ownership of post-order activities and project deliveries, primarily focusing on Medium Voltage (MV) Switchgear projects across Finland and the Baltics. You will act as a key link between customers, sales, factories, and suppliers.

What you’ll do:

  • Manage end-to-end MV switchgear project deliveries, ensuring timelines, cost, and quality targets are met
  • Act as the primary customer interface during delivery, including handling complex and challenging situations
  • Interpret technical drawings and provide guidance on optimal technical solutions
  • Coordinate closely with Eaton factories (e.g., Hengelo and Ankara) and internal stakeholders to ensure execution and delivery
  • Own order management in SAP/ERP, including order accuracy, follow-up, and reporting
  • Lead project activities such as FAT, subcontractor coordination, logistics, and documentation
  • Monitor project performance, resolve technical issues and claims, and drive continuous improvement in line with Eaton processes and safety policies

Qualifications:

  • Minimum of 5 years of relevant work experience in order management, project management, or a similar role
  • Experience with SAP or other ERP/order management systems
  • Ability to read and interpret technical drawings would be nice to have
  • Fluency in Finnish and English (written and spoken) – Finnish is mandatory

Skills:

  • Structured, organized, and able to manage multiple priorities
  • Strong ownership mindset with the ability to take leadership in challenging situations
  • Confident communicator with experience handling demanding customer interactions
  • Ability to bridge technical and commercial discussions between sales, customers, and factories
  • Self-driven with a proactive approach to problem solving
  • Strong collaboration skills across international teams

What We Offer:

  • Opportunity to gain hands-on experience in project and order management within a global organization
  • Exposure to international collaboration with production sites and customers
  • A strong stepping stone o broader project management or service roles within Eaton
  • Opportunity to work in a growing market, particularly within the data center and energy sectors

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All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Eaton

About Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.

Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Dublin, IE
Year Founded
Unknown
Website
eaton.com
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