Job Description

Post Office Assistant - Part-Time

LONDIS Balla is seeking a friendly, reliable, and customer-focused Part-Time Post Office Assistant to join our team. Working in a fast-paced retail post office environment, the successful candidate will assist customers with a range of postal, financial, and retail services while ensuring an efficient and positive customer experience.

Location: LONDIS, Main Street, Balla, Co. Mayo

Hours: Typically 25 hours per week, including occasional Saturdays and holiday cover

Rate of Pay: Starting from €14.65 per hour

• Greet customers, answer questions about postal rates, and recommend suitable mail and shipping options
• Process letters, parcels, stamp sales, bill payments, banking services, and social welfare collections
• Operate the till and process cash and card payments accurately and securely
• Balance the cash register and complete end-of-shift reconciliation procedures
• Maintain stock levels and ensure the post office area is clean, organised, and well-presented
• Complete basic administrative tasks and required paperwork
• Handle confidential customer information in line with company procedures and data protection requirements
• Follow all company policies and health and safety guidelines
• Support the wider store team as required

Requirements

• Excellent customer service and communication skills
• Friendly, approachable, and professional manner
• Strong attention to detail and accuracy, particularly when handling cash and confidential information
• Basic computer and keyboard skills for operating post office and retail systems
• Ability to work efficiently in a fast-paced environment
• Good organisational and time management skills
• Ability to work independently and as part of a team
• Previous experience in retail, banking, customer service, or cash handling is desirable but not essential, as full training will be provided
• Flexibility to work occasional Saturdays and provide holiday cover