Job Description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Across our global Neuroscience organization, we advance care for some of medicine’s most complex neurological and spinal conditions. By combining innovative technology, data-driven insights, and deep clinical expertise, we partner with physicians and health systems to improve how patients are treated and supported throughout their care journey.

Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through spinal cord stimulation, deep brain stimulation, and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.

Check us out on LinkedIn: Medtronic Brain Modulation and Pain Interventions

In this exciting role as a Post Market Quality Engineering Manager, you will have responsibility for many aspects overseeing product quality and reliability for medical devices that are released as part of the Medtronic Neuromodulation organization. In this role, you will oversee investigation of issues and analysis of risks for products in the field. This includes trends in complaint data, labeling, software, and hardware related issues. You will also provide risk and reliability engineering support for released product design and process changes.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. We’re working onsite 4 days a week to drive performance, foster an environment of belonging, and collaborate to inspire as we engineer the extraordinary.

Responsibilities may include the following and other duties may be assigned:

• Lead the post-market quality engineering team supporting commercially released products, specifically focused on the Spinal Cord Stimulator Therapy.
• Oversee assessment, investigation, and resolution of product complaints, nonconformances, and field performance issues.
• Drive root cause investigations and corrective/preventive actions in partnership with cross-functional teams including R&D, manufacturing, regulatory, clinical, medical safety, and supply chain.
• Monitor post-market quality trends, analyze data, and identify emerging risks or signals requiring escalation.
• Support product surveillance activities, including complaint trending, field corrective actions, and risk management updates.
• Ensure timely and compliant execution of quality processes related to complaint handling, CAPA, NCMR, change control, and field actions.
• Partner with Regulatory Affairs to support reportability assessments and post-market regulatory obligations, as applicable.
• Support external inspections and internal audits by providing quality engineering expertise and documentation.
• Review and approve investigations, technical assessments, and quality records to ensure they are complete, accurate, and compliant.
• Drive continuous improvement initiatives to strengthen post-market processes, product quality, and customer experience.
• Develop team capability through coaching, prioritization, workload management, and performance development.
• Provide management with regular updates on quality metrics, key risks, and progress against critical actions.

Must Have (Minimum Requirements):

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• Bachelor’s degree in engineering or science field with a minimum of 5+ years of experience in quality and/or engineering in the Medical Device or related industry
• Advance degree in engineering or science field with 3+ years of experience in quality and/or engineering in the Medical Device or related industry

Nice to Have (Preferred Qualifications):

• 3+ Years of Engineering Management experience
• Experience working in a regulated industry (e.g., FDA-regulated)
• Master’s Degree in Engineering, Quality, Regulatory, or related.
• Experience in Medical devices – specifically in Neuromodulation devices is preferred
• Experience with Field Corrective Actions
• Experience in medical devices or other highly regulated industry such as defense or automotive.
• Experience in quality, reliability, design assurance, safety, or systems engineering.
• Experience with and knowledge of medical device standards including ISO 13485, ISO 14971 (risk mgmt.).
• Formal training in quality tools (Six Sigma, Statistical Techniques, Sampling Principles, Risk Assessment, Root Cause Analysis, FMEA, FTA, DOE, etc.)
• FDA regulatory experience- e.g., presenting during FDA inspections, responding to regulatory inquiries
• Ability to multi-tasks, prioritize, meets/exceed deadlines and hold themselves, and others accountable.
• Strong verbal and written English communication skills with an ability to effectively communicate at multiple hierarchal levels in the organization.
• Experience with leading large, complex initiatives of strategic importance to the business unit, involving large cross-functional teams.
• Demonstrated ability to work effectively and collaboratively in a team environment and build strong working relationships
• Ability to work in a fast-paced environment; ability to work well under pressure and maintain positive, enthusiastic attitude
• Ability to lead cross-functional teams and drive discussion and decision-making. This includes facilitation, consensus building and conflict resolution.
• High degree of initiative and ability to motivate a team
• Strong attention to detail and accuracy
• Excellent organization skills: ability to successfully balance and prioritize multiple ongoing projects/tasks
• Strong analytical skills and the ability to solve problems through analytical reasoning.
• ASQ Certification in Quality or Reliability is a plus.
• Experience in the design, maintenance, or continuation engineering of software or software systems, including mobile applications is a plus.
• Self-Starter with a sharp focus on quality and customer experience

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$142,400.00 - $213,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.