Specific Responsibilities:
• Serve as a first point of contact for international students and study abroad participants, responding to inquiries and providing guidance on common questions related to campus resources, adjustment, and program participation.
• Support advising processes by meeting with students, triaging concerns, referring complex or sensitive matters to professional staff as appropriate.
• Contribute to a student-centered, responsive office environment.
• Support core functions related to F-1 and J-1 student services, including communications, documentation, and tracking of key requirements.
• Develop and apply a working knowledge of immigration regulations in day-to-day operations.
• Assist with international students' orientation and ongoing engagement efforts, including arranging or handling local transportation.
• Provide emergency support and advisement for international and study abroad students as needed.
• Provide general advising on study abroad opportunities, application processes, and timelines.
• Support application management, student outreach, and program promotion.
• Assist in coordinating pre-departure and re-entry programming.
• Plan and implement programs that promote global learning, intercultural engagement, and student participation.
• Assist in hiring and supervising international student ambassadors.
• Collaborate with campus partners on events and outreach initiatives.
• Contribute to presentations, marketing, and communications efforts.
• Maintain accurate student data in systems such as Via TRM or Suitable.
• Support administrative workflows, reporting, and process documentation.
• Ensure timely and detail-oriented handling of records and communications.
• Assist with processing transcripts of Ursinus students returning from study abroad.
• Document processes and maintain continuity of key responsibilities.
• Support onboarding and knowledge transfer to the incoming Fellow during the transition period.
Qualifications:
• Bachelor’s degree required, preferred Ursinus degree
• A strong interest in global education, student engagement, or higher education administration.
• Prior experience studying abroad, working with international students, or engaging in intercultural environments.
• Strong communication and interpersonal skills, with comfort working in a student-facing role.
• High levels of initiative, maturity, and professional judgment.
• Ability to manage responsibilities independently while contributing to a team environment.
• Interest in pursuing graduate study or a professional career in international education or related fields.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Demonstrated commitment to fostering a diverse and inclusive environment.
• Availability to respond to emergencies outside of regular business hours.
• Familiarity with additional languages or international experience is a plus but not required.
Other Duties:
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Job responsibilities and activities may be modified or changed at any time with or without notice. Job descriptions will be audited periodically by the Ursinus Human Resources department to ensure they are up-to-date and reflect the essential responsibilities and duties of the job.
Ursinus EEO Statement:
Ursinus is an EEO employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.
Equal Employment Opportunity Statement
Ursinus College is a selective, independent, co-educational, residential liberal arts college of approximately 1500 students located about 25 miles northwest of center city Philadelphia. With a diverse community of students, it is an expectation of all faculty to contribute to the inclusion, engagement, and success of all students. Ursinus is an *EO/AA employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.
