Job Description

Post Acute Quality Manager - Hospice & Home Health

Location: Florence, SC

Full-Time | 80 Hours Biweekly

Join McLeod Health as a Post Acute Quality Manager

McLeod Health is seeking an experienced quality professional to lead and oversee Quality Assurance and Performance Improvement (QAPI) initiatives across our Home Health and Hospice programs. This leadership role is responsible for driving quality outcomes, ensuring regulatory compliance, supporting accreditation readiness, and fostering a culture of continuous improvement.

Key Responsibilities

• Lead and manage QAPI programs for Home Health and Hospice services.
• Develop, implement, and monitor quality improvement initiatives that enhance patient care and operational performance.
• Analyze clinical, operational, and patient experience data to identify trends and improvement opportunities.
• Establish and maintain standardized quality processes, performance metrics, and reporting structures.
• Ensure compliance with ACHC standards and all applicable federal, state, and payer regulations.
• Direct survey readiness activities, including mock surveys, audits, corrective action plans, and ongoing compliance monitoring.
• Track and report key quality indicators, including:
• HHCAHPS
• HOPE measures
• Readmission rates
• Documentation compliance
• Create dashboards and reports that support leadership decision-making and outcome improvement.
• Provide oversight and guidance to quality team members while collaborating with clinical and operational leaders.
• Serve as a subject matter expert in quality, compliance, accreditation, and performance improvement.
• Partner with Home Health and Hospice leadership to align quality initiatives with organizational goals and value-based care strategies.
• Participate in interdisciplinary committees and leadership meetings, providing coaching and support to promote best practices.

Qualifications

Required

• Minimum of two (2) years of experience in healthcare quality, compliance, or clinical operations.
• Experience with ACHC or other accrediting organizations.
• Demonstrated success leading performance improvement initiatives.
• Strong knowledge of healthcare quality measures, regulatory requirements, and compliance standards.
• Expertise in data analysis and performance improvement methodologies.
• Excellent leadership, communication, and collaboration skills.
• Strong critical thinking, problem-solving, and organizational abilities.
• Proficiency with healthcare data systems and reporting tools.

Preferred

• Experience in Home Health and/or Hospice.
• Current Registered Nurse (RN) license.
• Certified Professional in Healthcare Quality (CPHQ) certification.

Education

• Bachelor's degree in Nursing, Healthcare Administration, or a related field preferred.
• Candidates with an Associate Degree in Nursing and at least five (5) years of relevant professional experience may be considered in lieu of a bachelor's degree.
• Graduate of an accredited nursing program.

Why Join McLeod Health?

Be part of a mission-driven organization committed to delivering exceptional patient care while leading quality initiatives that directly impact outcomes, compliance, and service excellence throughout our Home Health and Hospice programs.

Apply today and help shape the future of post-acute care quality at McLeod Health.

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.