We are looking for a POS Installation & Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations.
This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.
• Visit partner locations to install and activate POS devices
• Configure devices and ensure proper system setup and connectivity
• Conduct device testing and activation verification
• Train partners and staff on basic device usage and operations
• Diagnose and resolve technical issues on-site (hardware, connectivity, software).
• Replace or reconfigure devices when required.
• Document installation activities and update activation workflows.
• Coordinate with Sales, Operations, and Technical teams to resolve issues.
• Ensure installations and issue resolution are completed within SLA timelines
Requirements
• +1 years of experience in device installation, field technical support, or POS deployment
• Strong ability to troubleshoot hardware and connectivity issues
• Good communication skills when dealing with partners and merchants.
• Ability to work in field operations and travel between locations
• Valid driving license and willingness to travel.
• Ability to work under pressure and meet operational SLAs.
Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential — grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed.
Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable.
Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, we’re bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience.
With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app
