Job Description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:
We’re looking for an organised and proactive POS and Traffic exec to support the delivery of brand creative campaigns and point-of-sale (POS) materials across multiple channels and store environments.
This is a hybrid role suited to someone who enjoys project coordination, creative operations and an interest /experience in retail point of sale.
You’ll work closely with creative, POS, marketing, production, and retail teams to help ensure campaigns and POS assets are delivered accurately, on time, and to brand standards.
The ideal candidate is highly organised, detail-oriented, comfortable managing multiple deadlines, and excited to learn about retail and creative workflows.

WHATS IN IT FOR YOU:
• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:
Retail POS Management
• Coordinate the production and delivery of retail POS materials for stores.
• Assist in managing POS inventory, collation of trackers, and accurate allocations.
• Work with POS manager to maintain an accurate store and window database using updated data, working with Property and Field teams to support accurate allocations.
• Retail brief management to ensure retail briefs are uploaded onto Trello.
• Liaise with printers, suppliers, and internal teams to produce trackers for costings and to track production timelines
• Support quality control checks for printed materials and in-store execution
• Maintain accurate POS libraries and follow critical path dates for up-to-date store comms.
• Manage retail POS ordering systems and PODs post-delivery.
• Managing the internal finance system for POS and windows, building strong relationships with the Finance team.
• Upload of digital assets and management of QR codes.
Creative Traffic Management
• Support the coordination and trafficking of creative briefs and artwork requests.
• Help manage timelines, approvals, and delivery schedules across campaigns
• Track project status and ensure stakeholders are kept updated on progress
• Work with Creative operations GM to assign workload to the creative team
• Ensure briefs have all correct information and meet requirements to hand to pass to creative team.
• Manage workflow on Trello including managing reporting on volume of traffic in creative studio.
• Assist with briefing creative teams where required
• Support asset management systems
• Keeping critical paths on track highlighting issues and suggesting resolutions to hit target dates.

Who you are:
Essential
• Strong organisational and time-management skills
• Excellent attention to detail
• Ability to manage multiple projects and deadlines simultaneously
• Good communication and stakeholder management skills
• Comfortable working collaboratively across teams
• Proficient in Microsoft Office and/or Google Workspace
• Experience with project management or workflow tools is a plus (e.g. Asana, Trello, Monday.com)
• Experience in a customer-focused role (fashion retail would be a bonus)
• Proven understanding of retail in store communications, POS and windows or within a creative team.
Desirable
• Experience working in traffic co-ordination and scheduling.
• Experienced in fashion and a fast-paced environment.
• A knowledge of marketing campaign planning, creative and production, experience working in a creative team.
• Retail and POS experience
• Proven experience developing schedules and timelines for projects.
• Excellent interpersonal and communication skills.
• Proven qualities of adaptability and flexibility in coping with rapidly changing circumstances.
• Able to work with a multi-disciplined team to agree frequent, tight deadlines.
• Possess excellent interpersonal, presentation and communication skills.
• Degree level or similar
• Must be able to use Microsoft office, Trello, confluence, CMS and basic adobe suite
• Proficient at Excel, PowerPoint and InDesign
• Experience working within a creative studio, knowledge of campaign production is desirable

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process