Job Description

Who we are

Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.

More than 20,000 professionals every day in a network of 10,000 points of sales, give back the joy of hearing, feeling and living to thousands of people in 26 countries across the world.

In Portugal we operate through a network of 80 Minisom shops distributed throughout the country, thanks to our passionate and dedicated 250 employees who give back the joy of hearing, feeling, and living to our customers. Our main office is located in Paço de Arcos, in the Lisbon/Oeiras area.

What we are looking for

The Sales Performance Specialist will be the SPOC for business planning and monitoring across Retail Excellence, Sales, and Marketing with the following responsibilities:

• build/improve the reporting tools.
• effectively monitor the most relevant business KPIs to drive sales and productivity.

He/She will report directly to the Retail Excellence Manager and will work cross-functionally with Sales and Marketing Directors to deliver reports and insights to steer the business.

Key responsibilities and accountabilities:

• Improve business forecasting and monitoring process and tools together with Retail Excellence, Sales, and Marketing leaders.
• Monitor traffic and sales trends versus forecasts, keeping the Leadership team and the Field teams constantly updated and promptly highlighting any untapped opportunities or criticalities.
• Keep track and analyze the business KPIs across all funnels. He/She will work with marketing channel owners to improve performance tracking and forecasting, and with the Rex team to drive growth and productivity.
• Drive the transition from the local BI platforms into the new BI stack by co-designing and co-building the relevant dashboards for the Retail Excellence and Marketing teams.
• Perform the monthly calculation of sales incentives and commissions.

What you’ll need

• 3+ years of working experience on analyzing data and making recommendations and commercial decisions based on insights generated

• Proven experience in building reporting tools and dashboards. Work knowledge of PowerBI or Tableau visualization tools.

• Very strong Excel skills. Automation capabilities will be considered a plus.

• Previous experience in querying/managing BI platforms is a plus.

• Bachelor’s degree in quantitative fields like Economics, Engineering, Statistics, Big Data, Marketing Analytics, etc

Personal attributes

• Critical thinking, strong analytical skills combined with a very good business acumen.

• Ability to turn data into actionable insights and draws conclusions.

• Ability to cross-check and combine information from a variety of sources.

• Good communication and cooperation skills to work in cross-functional teams.

• Proficiency in English (spoken and written), Portuguese will be considered a plus.

• Constantly seeks ways to improve both own and business performance.

What we offer:

• Working in an international company with flat hierarchies.

• A performance-enhancing, dynamic corporate culture, in which the personal contribution counts

• Individual career planning (including international development paths), tailor-made education opportunities and strong on the job training.

• A working atmosphere that enables you to help shape a growing company.

• Working in a dynamic and highly motivated team with regular team events as well as close cooperation with the colleagues of our headquarters in Milan

• An attractive remuneration package as well as additional benefits

• Flexible working hours and the opportunity to work from your home office.