Position
Name: Portfolio Success Manager – Venture Partner and Sprint Excellence

Reports
To: Head of Portfolio Success

Location:
Delhi NCR (preferred); open to other locations

Role
Overview:

This
role makes sure companies in our accelerator program get real, lasting value
from the support they receive. Each company is paired with a Venture Partner
(VP), a dedicated advisor who works with them for 12–15 months, guiding them
through their growth journey. This role owns that relationship: making sure VP
calls happen on schedule, cover the right ground, and, most importantly,
actually lead to change inside the company.

It
also plays an active part in Sprint, a focused 90-day period of hands-on
support that companies go through early in the program, not just tracking
whether it's on schedule, but assessing whether it's genuinely delivering
value, and stepping in when it isn't.

Key
Responsibilities:

Manage
the Venture Partner Relationship

•
Make sure every company
has an active, engaged VP throughout their 12–15 month journey with us.

•
Track that a new
company's first two calls with their VP happen on time and result in a clear
plan for what the company needs to work on.

•
Review that plan for
quality, and confirm the company is on board with it.

Track
Calls & Follow-Through

•
Make sure VPs check in
with companies at the mid-point and end of each work cycle, and that these
calls are properly documented.

•
Ensure regular check-in
calls are happening in between.

•
Check whether companies
are actually acting on what the VP recommends, this is the real measure of
whether the relationship is working.

Manage
Feedback

•
Regularly ask companies
how their VP relationship is going.

•
If something isn't
working, raise it with the VP directly and help course correct.

•
Be the first point of
contact if a company or VP needs something to change.

Drive
Sprint Excellence

•
Keep an eye on whether a
company's first support sprint is on track and finishing on time.

•
Go beyond paperwork:
assess whether the sprint is genuinely helping the company make progress, not
just hitting scheduled milestones.

•
Flag quality issues or a
sprint that's off-track to the assigned expert or the Head of Portfolio
Success, and help course correct.

•
Make sure basic sprint
paperwork, like the kickoff document, is completed.

•
Feed sprint details,
like hiring numbers or funding raised, into shared reports.

Keep
Records & Reporting

•
Maintain simple,
accurate dashboards tracking VP calls and sprint status for every company.

•
Flag any issues or
bottlenecks to the Head of Portfolio Success.

Key
Outcomes:

•
Onboarding calls with
new companies completed, with a plan the company agrees to.

•
Mid-point and closing
calls completed and documented, every cycle.

•
Regular check-in calls
happening and tracked.

•
Companies acting on what
their VP recommends.

•
Feedback collected and
relationship issues resolved.

•
Sprint paperwork and
timelines on track.

•
Sprint quality and value
assessed, with issues flagged and addressed.

•
Company data, hiring,
funding, next steps, accurate and up to date.

Qualifications
& Experience:

•
5–8 years in program
management, client success, or relationship management; startup, impact, or
development sector experience preferred.

•
Comfortable managing
long, ongoing relationships (12+ months), not just short projects.

•
Experience working with
external advisors, consultants, or mentors.

•
Good at judging whether
a conversation or piece of delivery work is actually landing, and coaching
people to improve it.

•
Comfortable with
dashboards and tracking tools.

•
Strong communicator,
equally comfortable with founders and senior advisors.

•
Organized,
detail-oriented, and comfortable with a role that will evolve as the team
grows.