Full-time continuing position
Opportunity to lead operational delivery and continuous improvement, supporting high-quality curriculum and student administration outcomes
Base Salary $131,108 - $139,487 + 17% superannuation
About the opportunity
As the Portfolio Manager, Academic Model, you will play a key role in overseeing operational administrative support and driving the effective implementation of the University’s Academic Model. You will manage the delivery of core administrative services, provide expert advice on complex issues, and ensure operational practices are aligned with strategic objectives.
You will work closely with leadership and stakeholders across the University to optimise workflows, enhance service delivery, and continuously improve processes supporting curriculum and student lifecycle administration.
Your key responsibilities will be to:
manage delivery of administrative services including deployment planning, curriculum management activities, and service performance tracking
provide expert advice to resolve complex operational and policy-related issues
lead continuous improvement of processes, procedures, and service delivery approaches
contribute to development and implementation of strategic and operational plans
lead, coach, and develop a team of curriculum administration staff to achieve high performance outcomes
manage staff performance, capability development, and workforce planning activities
ensure accurate record management and delivery of reporting and analysis to support decision-making
build and maintain strong stakeholder relationships across faculties and professional units
drive collaboration and resolve issues impacting operational efficiency and student experience
deliver projects aligned to operational and strategic priorities.
About you
demonstrated experience leading administrative operations and managing high-performing teams
extensive experience within a tertiary or complex organisational environment
strong knowledge of academic administration, policies, and procedures
proven ability to resolve complex issues and provide expert operational advice
experience developing and improving processes, systems, and service delivery models
strong stakeholder engagement, negotiation, and influencing skills
demonstrated experience in reporting, data analysis, and performance monitoring
excellent organisational skills with the ability to manage competing priorities and deadlines
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks and declarations
Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+ We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kale Claffey Recruitment Operations by email to kale.claffey@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
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Applications Close
Tuesday 14 July 2026 11:59 PM
