The It Portfolio Manager leads an assigned portfolio of clinical, operational, and technology initiatives that support organizational priorities and deliver measurable value. Responsible for portfolio planning, intake, prioritization, roadmap management, governance, risk and dependency tracking, stakeholder alignment, and executive-level reporting. Partners with clinical, operational, IT, and leadership stakeholders to ensure work is appropriately sequenced, decisions are clearly identified, resources are aligned, and initiatives move forward with appropriate visibility and accountability.
JOB DUTIES AND RESPONSIBILITIES:
Manage an assigned portfolio of clinical, operational, and technology initiatives to ensure alignment with organizational strategy, service line priorities, resource capacity, and measurable business value.
Lead portfolio intake, assessment, prioritization, sequencing, and roadmap management in partnership with operational, clinical, IT, and leadership stakeholders.
Establish and maintain portfolio-level dashboards, trackers, schedules, decision logs, and documentation to support transparency, accountability, governance, and executive-level reporting.
Monitor initiative status, milestones, risks, issues, decisions, dependencies, follow-up actions, and expected outcomes across the assigned portfolio.
Partner with IT, clinical, and operational leaders to understand resource constraints, implementation dependencies, workflow impacts, change readiness needs, and stakeholder expectations.
Identify, communicate, and escalate portfolio-level risks, gaps, tradeoffs, blockers, and decision points before they impact delivery or value realization.
Support clinical workflow alignment, operational readiness, communication, training, adoption planning, and continuous improvement by ensuring the purpose, impact, timing, ownership, and next steps for portfolio initiatives are clearly understood.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to eight hours per day; up to four hours at a time. Standing and walking for up to two hours per day. Frequent use of hands and fingers for computer keyboarding, mouse use, writing, and documentation. Must be able to see, hear, and speak sufficiently to communicate with stakeholders, participate in meetings, review information, and complete work responsibilities. Occasional lifting, carrying, pushing, or pulling of objects up to 10 pounds.
EDUCATION:
Bachelor’s degree in healthcare, informatics, business, information technology, or related field required. Master’s degree preferred. Equivalent experience may be considered.
TRAINING AND EXPERIENCE:
Five or more years of experience managing complex initiatives, programs, portfolios, operations, informatics, healthcare technology, or related work required. Experience with portfolio governance, prioritization, roadmap management, stakeholder engagement, executive reporting, and risk/dependency management preferred. Experience working with clinical applications, clinical workflows, healthcare operations, IT delivery teams, or enterprise technology initiatives preferred. Clinical experience or direct healthcare operational experience preferred. Relevant certification preferred, such as PMP, CAPM, PgMP, Epic certification, clinical informatics certification, Lean Six Sigma, Prosci/Change Management, ITIL, or other healthcare technology, project/program management, or portfolio management certification.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
