Job Description

As part of our energetic and talented Customer Care team, this position is responsible for leading revenue generation with corporate and public sector accounts by developing and executing fundraising strategies, managing fundraising campaign activities, tracking and reporting progress, and building and maintaining relationships with campaign volunteers. The incumbent also supervises Sponsored Campaign Representatives (SCRs) through the campaign term and completes other tasks as required. This position reports to the Senior Director, Workplace Fundraising.

About the role:

Workplace Fundraising

• Supports the development and execution of workplace campaign plans by ensuring UWACR objectives; and executing and monitoring progress of plans on an on-going basis.
• Acts as key point of contact and builds and maintains relationships with workplace account stakeholders including campaign committee volunteers, individual donors, and employees.
• Uses fundraising metrics to develop new strategies, informs event planning, and supports workplace campaign goal setting.
• Manages campaign projections, troubleshoots campaign issues, and adjusts existing campaign strategies as required.
• Manages and supports campaign activities by coordinating or executing material drop off; coordinating ‘Thank You’ and retention calls; picking up campaign contributions (pledge forms, cash, cheques); attending campaign events as required; and providing information, responding to inquiries, or redirecting inquiries as required.
• Leads Centrally Coordinated Campaigns (CCC) by coordinating national calls with other UW chapters/Centraides to communicate national campaign objectives, plans, and progress and to develop an understanding of local needs and resources; tracking and reporting financial results; updating account databases; and ensuring account understanding of the CCC model and processes.
• Oversees the completion of campaign closeout activities including completing constituent evaluations, collecting final donations, reporting, and celebrating campaign success, and recognizing and thanking key campaign volunteers through award nominations, written correspondence, certificates, and impact reports.
• Supports the onboarding and training of campaign volunteers including Employee Campaign Chairs (ECCs) and other key/lead committee members.
• Communicates campaign activity and financial progress with ECCs and key committee and workplace representatives throughout the Campaign.
• Supports the development of, tracks, analyzes, and reports on short and long-term account and portfolio financial goals in key areas including corporate gifts/matches, employee donations, and special event fundraising.
• Supports social media acknowledgement for accounts by taking photos and collaborating with UWACR and account marketing and communications teams to write and post content.

SCR Support

• Assists with setting deliverables for SCR performance goals and creates an environment that promotes goal achievement. Working with colleagues, provides sponsoring organizations with appropriate communication aligned with the value proposition of the SCR program.
• Leads team projects and work involving SCRs including planning resources and assigning and monitoring activity. Provides direction to SCR team, assigns responsibilities, assists with removing barriers to completing work, and monitors and reports on progress. 
• Leads assigned SCR team including meeting with direct SCR reports to discuss priorities and progress, and to provide feedback and guide growth and development.

About you:

You are a highly organized and proactive professional who thrives in a dynamic, team-oriented environment. In this role, you’ll bring strong administrative expertise—managing correspondence, coordinating meetings, maintaining accurate records, and building effective relationships with both internal and external stakeholders. Your excellent communication skills, attention to detail, and ability to prioritize will keep operations running smoothly. Experience or interest in areas such as facilitation, public speaking, account management, fundraising, corporate social responsibility, or volunteer management is a valuable asset.

Proficiency in Microsoft Office tools, including Teams and SharePoint, combined with strong critical thinking and problem-solving abilities, will set you up for success. You’re adaptable, customer-focused, and confident in leading others while fostering meaningful relationships built on trust and collaboration, we’d love to hear from you.

Your background includes a post-secondary degree in Business, Social Sciences, Humanities or related field plus a minimum of two (2) years to four (4) years of related experience. Equivalent combinations of education and experience will be considered.

A valid driver’s license and vehicle are required as some travel will be involved within Edmonton and surrounding area. Availability to work on some occasional evenings and weekends is required.

The successful candidate for this position will be someone who shares our purpose to ensure no one in our community is left behind, is a difference maker in our community, and wants to connect to a bigger purpose.

You align with and integrate our core values throughout all organizational and business practices, and you consistently act with personal, professional, and behavioural integrity.

You see yourself in our Values. We value and operate with a commitment to:

• Creating solutions.
• Continuous learning.
• Being courageous in our work.
• Capturing our customers’ hearts and minds.
• Being insights driven and utilizing real data.
• Applying a lens of equity and inclusion to all that we do.

Why work with us?

We are people who love what we do and are passionate about our work. We offer rewarding work, a positive workplace culture, and a total rewards package. Our work environment is a hybrid - with time spent both collaborating in the office as well as remotely.  

United Way looks at the big picture in order to deliver a coordinated network of services and programs to address a range of needs for children and families who are struggling. By bringing together partners and strategies, we work to ensure that no one in our community is left behind.

At United Way of the Alberta Capital Region, we value the contributions our employees make in supporting and advancing our purpose and values and have a workplace culture where actions are aligned and focused on achieving our envisioned future. We believe that a balanced Total Rewards Program helps foster a culture and workplace experience where our colleagues will flourish to the benefit of those served through our United Way. 

Fundamental to this is our commitment to pay equity and a living wage. As part of our Total Rewards Program, this position is also eligible for:

• 4 Day Work Week Program (January – August)
• Flexible hours (Hybrid work environment)
• Birthday off
• Professional Coaching
• LinkedIn Learning
• Extended Health & Dental
• Health Spending Account & Wellness Spending Account
• Employee & Family Assistance Program
• People Connect (virtual psychological support)
• RRSP matching
• 12 days of Personal Illness and Family Responsibility Leave 
• 4 weeks’ vacation
• The starting salary range for this role is $58,172 - $65,443

*(Starting salary based on experience and budgetary considerations)

All Benefits are subject to applicable eligibility requirements.

United Way of the Alberta Capital Region is committed to creating an inclusive workplace that reflects our diverse community that we serve. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.

To learn more about United Way of the Alberta Capital Region, please visit  myunitedway.ca