Job Description

The Company

At Fora, we’re re-imagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and well-being so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and Workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces - we’re shaping the future of work.

The Role

At Fora, we don’t just offer workspace—we create environments where businesses thrive. As a Portfolio Consultant, you’ll be at the heart of our sales journey: turning enquiries into meaningful client relationships and matching businesses with the perfect space across our portfolio.

If you’re commercially minded, thrive in fast-paced environments, and love building relationships—this is your opportunity to make a real impact.

What you’ll be doing

💬 Be the first point of contact

• Own all inbound enquiries and deliver a fast, seamless client experience
• Respond to workspace queries, prepare tailored pricing, and guide clients through their options

🎯 Turn interest into opportunity

• Qualify client needs through thoughtful consultation and strong rapport-building
• Drive high conversion from enquiry to viewing through confident communication and objection handling

🏢 Bring our spaces to life

• Partner closely with Portfolio Managers to arrange and brief viewings
• Spend time on-site (at least one day per week) immersing yourself in our spaces and supporting Business Development for key buildings

📈 Think commercially

• Recommend the best-fit solutions across the Fora portfolio
• Support occupancy, maximise value, and contribute to growing licence fee rates

🤝 Build strong partner relationships

• Develop lasting relationships with brokers and agents
• Collaborate on opportunities, pricing, and availability while proactively driving new business

🌐 Represent the Fora brand

• Attend industry and networking events to build connections and raise awareness of Fora

📊 Stay organised and data-driven

• Manage opportunities via Salesforce with accuracy and attention to detail
• Maintain high-quality data to support reporting and insights

Why Fora?

At Fora, we’re redefining the way people work. You’ll be part of a collaborative, ambitious team, working across some of London’s most inspiring spaces—where your contribution directly impacts our growth and client experience.

Requirements

We’re looking for someone who is proactive, organised, and commercially drive n, with a genuine passion for delivering a great client experience.

✅ Experience

• 2–3 years in a sales or phone-based commercial role
• Proven experience managing client relationships and driving business development
• Strong customer service and communication skills

(Experience in flexible workspace or partner account management is a plus, but not essential.)

🧠 Skills & mindset

• Highly organised with excellent time management
• Confident multitasker who performs well under pressure
• Strong problem-solver with exceptional attention to detail
• Commercially aware and results-driven
• Collaborative team player

💻 Tools

• Comfortable using MS Office (Excel, PowerPoint, Word, Outlook)
• CRM experience (e.g. Salesforce) is desirable

Benefits

At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.

💼 Work Your Way

• Core working hours with flexibility – because life doesn’t run 9–5
• Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you

🌴 Time to Rest & Recharge

• 28 days’ annual leave + bank holidays
• Your birthday off – celebrate you
• Buy additional annual leave to create even more time for what matters

💪 Wellbeing & Security

• 5% matched pension scheme – supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Health cash plan - supporting day to day medical expenses
• Mental wellbeing support - confidential in-person or online therapy sessions

🚴 Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

☕ Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• 2 x volunteer days / year