Pacific Bells

Portfolio Community Manager

Pacific Bells  •  North Richland Hills, TX (Onsite)  •  6 hours ago
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Job Description

A Community Manager I is responsible for providing the overall supervision of a community association. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.

Duties include but not limited to:

  • Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
  • Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
  • Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
  • Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
  • Monitor corporate and client delinquency rates and collections process for account portfolio.
  • Attend Board meetings per the management agreement and community events as needed.
  • Prepare Board packages according to established time frames.
  • Ensure Board of Directors is aware of legal actions involving the Association.
  • Maintain unit and contract files relating to the operations of the Association.
  • Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
  • Responsible for maintenance of C3 data base, including updating resident information.
  • Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
  • Responsible for oversight of Associa staff as contract provides.
  • Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
  • Oversee the AP process in accordance with Associa home office processes and procedures.
  • Other duties as assigned.

Qualifications

Knowledge and Skills

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of communities/property/real estate and homeowners associations.
  • Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.

Education and Experience

  • Associates Degree Required
  • Bachelor's Degree Preferred
  • 0 -- 3 Years of Community Association Experience
Pacific Bells

About Pacific Bells

Welcome to our Restaurant Family. We're Pacific Bells, a Franchisee of Taco Bell. We operate over 260 Restaurants in 9 States and have a lot more growth in the works.

Pacific Bells, LLC was founded by Dennis and Anna in January 1986. After establishing their first store in Tualatin, Oregon, which is still open to this day, Tom Cook partnered with the founders with a goal to open multiple Taco Bell restaurants in the Pacific Northwest. From becoming a small store in Oregon, Pacific Bells, LLC is now a successful franchisee of the Taco Bell Corporation.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Vancouver, WA
Year Founded
Unknown
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