Job Description

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

We are looking for a Porter for the next season, to join our housekeeping team.

The ideal candidate is passionate about hospitality and comfortable with challenges.

He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.

He/She will Report to the Executive Housekeeper.

Main duties & responsibilities:

• Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times; 

• Responsible for the parking of the guest cars and cleanliness of the parking area; 

• Ensure that the external reception area is in order and well maintained; 

• Being informed about guest information (arrivals, departures and guests in house); 

• Being informed about touristic attractions in the area and services offered by the hotel; 

• Working closely with the Reception staff and offering assistance when necessary; 

• Deal with emergency requests when asked by a Supervisor; 

• Maintain professional relationships with guests and colleagues; 

• Anticipate guests needs.

Requirements

• Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times
• Ensure that the external reception area is in order and well maintained
• Being informed about guest information (arrivals, departures and guests in house)
• Anticipate guests needs.
• Fluent in English and Italian
• Strong interpersonal and communication skills
• In possess of a High School certificate

Benefits

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Porter;

• Start date: April 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path;

• Monthly gross salary around € 1.600, separate payslip for 13°,14° and TFR;

• Monthly welfare incentive based on quality goals;

• Accommodation in our staff house including breakfast;

• Bus ticket as benefit for the contract period; staff cantine;

• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.

About Belmond:

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.