The Porter will take direction from the Maintenance Supervisor where applicable and will report directly to the Property Manager.
The Porter will be responsible for the light maintenance, repair, and cleanliness of apartment buildings and grounds assigned to them, which may consist of multiple locations and building types.
The Porter plays a crucial role in ensuring that their assigned apartment buildings are maintained to our company's high standards of excellence, making them an integral part of our operations.
Pay range: $20 - $21/hour depending on experience.
#IND123
Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, participating in “Team Meetings,” etc. Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory. Your supervisor will provide undisturbed computer time.
Responsible for meticulous upkeep of grounds, amenities, building exteriors, leasing office, parking lots, and other community buildings.
Remove trash from office areas and apartment community perimeter daily.
Assist in preparing market-ready units, including removing trash from vacant apartments (trash outs) before making-ready.
Assist the Maintenance Supervisor/Property Manager and perform assigned maintenance tasks promptly.
Assist in the cleaning of available apartments and or models.
Assist in cleaning shared area bathrooms, hallway/breezeway floors, and elevators.
Assist the maintenance team with snow removal (If applicable).
Assist in the troubleshooting/repair of mechanical, carpentry, and electrical problems.
Report any maintenance concerns for repairs on available apartments, models, clubhouse, and common areas to the Maintenance Supervisor.
Maintain all trash rooms, enclosures, compactors, containers, and surrounding areas.
Assist with the Supportive Services program so that it is successful.
As a Porter, you will have the opportunity to support the Pennrose Academy efforts, which aim to heighten our staff's technical expertise, offering a platform for your continuous learning and growth.
Ensures that unsafe conditions are corrected promptly.
Learns and ensures compliance with all company, local, state, and federal safety rules.
Immediately report all unsafe conditions.
Performance Metrics
Property grounds and interior buildings will always be clean.
Unit turnover time and quality will improve.
Property will have limited exposure to liability due to property staff neglect.
Resident satisfaction surveys will yield consistently positive results.
Required Education and Experience:
Working Conditions:

For over 50 years, Pennrose has combined quality development and proven management to create great lifestyles for our residents. We are committed to developing exceptional properties, constructed with quality materials, designed with features and amenities residents really want, and managed by a well-trained and dedicated staff.
As a nationally recognized developer of affordable, mixed-use, mixed-income, market-rate and master-planned communities, we believe in fostering neighborhoods that sustain future generations. Our dedication to partnering with host communities ensures that our developments are tailor-made - not standardized, one-size-fits-all solutions.
Our approach to management and the commitment we have to our residents, investors, and personnel we serve and work with, set us apart from other multi-family property management companies. We deliver the highest quality housing with a superior level of customer service to establish an enduring sense of community.
We bring it all together to provide quality development, proven management, and great lifestyles.