Job Description

Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world’s largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

General Summary Of Duties:

Using various types of equipment, materials and techniques, maintain the physical appearance of the beverage outlets and storerooms at levels of standards set by management. Remove and compact trash from the areas. Keep the department supply areas organized and clean.

Role and Responsibilities: (Includes but is not limited to the following)

• Communicate in written format the status of work performed including descriptions, dates and times of such work completion.

• Maintains the highest standards to ensure the quality and cleanliness in the casino, public areas, offices and other required areas.
• Keeps the assigned areas maintained in accordance with established policies and procedures.
• Cleans between slot machines, removes papers, glasses, debris, and discards all empty bottles.
• Wipes down all slot machines, change booths and change banks in assigned areas.
• Keeps assigned area clean of debris and trash removed.
• Clean door handles, steps, hand rails, tables and chairs.
• Empties and cleans ashtrays/urns and trashcans.
• Keeps all equipment properly maintained, clean, and free of marks.
• Cleans all bathrooms & toilets in assigned areas outlined in job procedures and as trained. Keep restrooms stocked with supplies.
• Reports emergencies and maintenance needs to Supervisor.
• Clean-ups bio-hazards according to proper procedures.
• Sweeping, vacuuming, dusting, heavy lifting and moving furniture, marble polishing, stripping and waxing.
• Performs all other job related duties as requested.
• Assists other areas as needed.

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

• Must be able to meet and exceed all customer service standards.
• Must be able to communicate effectively when using communication devices (radio).
• Must be able to report any or all issues that could result in poor Housekeeping conditions (work orders for repair).
• Must be able to adapt to the conditions of a fast paced and demanding environment.
• Must be able to follow directions when assigned multiple tasks.
• Must be able to identify and correctly use chemicals for which they are required by OSHA standards.

Typical physical / mental demands

• Ability to comprehend verbal English sufficient to understand job requests from supervisor, guests, and co-workers. Ability to understand verbal English in case of emergency situations.
• Ability to read/comprehend product labeling instructions/warnings to enable the safe application of products and processes within the Hotel. Ability to understand written English to read any caution or safety notices.
• Ability to listen effectively, read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to communicate with other employees, management and external contacts.
• Basic mathematical skills necessary to verify/balance reports, perform simple calculations and conduct inventories.
• Ability to stand, move, and work throughout office area including walking (up to 2 miles, intermittently), climbing stairs/ladders, and riding elevators, for the duration of the shift.
• Ability to grasp, bend, lift and/or carry, or otherwise move goods weighing a maximum of 150 lbs. on an intermittent basis and sufficient dexterity of hand in order to use pen/paper, mop/buckets, broom/dust pan, scrapers, spray bottles and scrub brush.
• Ability to lift a maximum of 150 lbs. by hand.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.

Additional Information

Experience Requirements

• Previous experience in Hospitality Industry dealing with customer service.
• Previous work experience in an Janitorial Service environment with a cleaning background

Education Requirements

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Westgate Resorts is an Equal Employment Opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.