*Proficiency in English is a must and conversational Japanese is beneficial
*Must have Japanese citizenship or Eligible 'Work in Japan permit' / COE holder
As a Porter, you will support hotel operations by handling luggage, assisting guests with their belongings, and ensuring a seamless check-in and check-out experience. Your responsibilities include maintaining the cleanliness of entrance areas, providing information about hotel services, and assisting guests with special requests. You may also coordinate with the concierge team for transportation or local recommendations. This role requires excellent customer service skills, physical stamina, and a proactive attitude.
Established in 1966, HMI Hotel Group has grown to own and operate a diverse portfolio of 46 properties all across Japan offering a range of brands in a way to meet and exceed the guests expectations. Under the principle Life is a Journey, our properties are classified into 7 brands: Creston Hotels, Crown Palais, Seapark & Greenpark Resorts, HMI Ryokans, Hotel Wellness, Top Wellness, and Pearl City.
With over 13.7 million guests each year and over 5000 employees, HMI Hotel group is the 8th largest hotel chain in Japan. HMI has advanced both regional and national tourism efforts in Japan through the National Tourism Policy Framework Committee by contributing to the development of local tourism infrastructure. Throughout the years, HMI Hotel Group has been granted numerous Industry, Travel and Tourism awards in recognition of its contribution to communities across Japan.
