Job Description

Job Purpose:

The Operations Executive is responsible for coordinating and executing all port call-related activities for vessels under the company’s agency, ensuring efficient turnaround, compliance with regulations, and a high level of service to principals, shipowners, and charterers.

Key Responsibilities:

Port Call Coordination

• Arrange and coordinate vessel arrivals and departures, including berth booking, pilotage, towage, and port documentation.
• Liaise with port authorities, terminal operators, customs, and immigration on behalf of the vessel.
• Ensure smooth communication with shipmasters and clients during port calls.

Operational Support

• Arrange for crew change, bunkering, fresh water, provisions, and other husbandry services.
• Ensure that services are delivered timely and cost-effectively.
• Respond to any operational issues, emergencies, or delays and provide updates to stakeholders.

Documentation & Reporting

• Prepare and submit required shipping documentation (arrival/departure reports, cargo manifests, statements of facts, etc.).
• Assist in the preparation of disbursement accounts (D/As) and monitor third-party service invoices.
• Maintain records of port activities and operational checklists.

Client & Stakeholder Communication

• Maintain good working relationships with shipowners, charterers, port officials, and service providers.
• Provide timely updates and reports to principals.
• Attend to vessel or principal inquiries with professionalism and urgency.

Compliance & Procedures

• Ensure all operations are carried out in line with company SOPs and relevant maritime regulations.
• Participate in internal audits or external inspections as needed.

Requirements

• ITE/ Diploma or Degree in Maritime Studies, Logistics, or equivalent
• 1–3 years of experience in a similar operations role preferred (fresh graduates may be considered)
• No experience is also open to apply if keen to learn
• Knowledge of port regulations, shipping documentation, and vessel operations
• Good communication and interpersonal skills
• Able to work under pressure, including on-call or shift hours when vessels call
• Proficient in Microsoft Office; familiarity with port or agency systems (e.g., Portnet, PSA, MPA) is a plus
• A valid driving license is preferred (for port/terminal visits)

Benefits

Chan Chee Meng
EA 07C3069
R1110620