Posting number: 15920 (2634)
Department: Family Health Center
Job classification: Population Health Specialist
Posting type: Open
Categories: Health Services, Social Services
CHARACTERISTICS OF THE WORK
Under general supervision, acts as a liaison between the medical personnel, the patient, and the insurance provider, with the task of removing both the physical and behavioral barriers that prevent patients from actively participating in their own healthcare.
Identifies opportunities to reduce gaps in care for patients of Family Health Centers (FHC), as well as ways to engage patients that are not actively seeking primary care services.
EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.)
Reviews patient care plan data provided by patients’ insurance companies.
Schedules appointments for the patient with the patient’s provider, for annual screenings, or for other in-house consultations for successful completion of the patient’s care plan.
Participates in Quality Improvement (QI) activities.
Connects patients who have not received primary care services for treatment or prevention to an appropriate FHC care team.
Ensures that patient data is entered into FHC’s Electronic Health Record (EHR) system for follow up and accurate reporting.
Provides outreach to patients by connecting them with their assigned medical provider so assigned annual screenings and treatment plans are completed.
Counsels patients on recommended health screenings.
Provides direction and education to FHC patients who are over-utilizing emergency room visits, and coordinates appointments with their primary care provider(s) for more efficient care.
Alerts medical providers of patient diagnoses that need to be addressed for risk adjustments and care gaps during medical visits.
Communicates with FHC patients who were discharged from hospitals to coordinate follow-up care.
Communicates with all providers and members of the care team and documents care to minimize fragmented care.
Adheres to standard precautions.
Performs related work as required.
Bachelor's Degree in Social Work, Public Health, or a closely related field.
An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Lifts and moves materials weighing up to 10 lbs.
Spends extended periods of time sitting and reaching.
Spends extended periods of time typing and reading computer screens.
Responds to patient and FHC needs via the telephone, internet, fax, computer software and in person.
Identifies and processes electronic and paper medical record documentation.
SPECIAL REQUIREMENTS
Must be able to work extended hours, including mornings, evenings, and Saturdays, as necessary.
Must provide own transportation to work at other FHC locations as needed.
An Equal Opportunity Employer
Test Weights
Training & Experience: 100%
www.fhclouisville.org
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
(502) 774-8631
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00am - noon
Sunday: Closed
FHC - East Broadway
834 East Broadway
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Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00 - 12:00pm
Sunday: Closed
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Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed
FHC - Iroquois
4100 Taylor Blvd
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Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 8:30pm
Wednesday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Fairdale
1000 Neighborhood Place
Fairdale KY 40118
Monday - Friday: 8:00am - 4:30pm
Thursdays: 8:00am - 8:30pm
Saturday - Sunday: Closed
FHC - Southwest
9702 Stonestreet Road, Suite 220
Louisville KY 40272
Monday - Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Americana
4805 Southside Drive
Louisville KY 40214
Monday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
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