Job Description

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Under pharmacist supervision, supports the pharmacy department and medical practices in ensuring adherence to medications and working with payer partners to help with pharmacy related metrics. Coordinates with pharmacists and clinical team members system-wide, pharmacies as well as external healthcare partners. Key job duties may consist of patient chart reviews, telephonic outreach and communication, medical record documentation, and data collection and management. Works with patients, pharmacies and clinical teams to resolve barriers to medication access. Exercises sound judgement, anticipates potential issues and challenges in common situations and applies standard policies and procedures to determine solutions or escalation.

• Maintain confidentiality and uphold HIPAA standards in all communications and documentation
• Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• Communicate professionally with patients, providers, and pharmacies

Work Environment & Schedule

• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics

Why Join This Team?

• Work at the top of your pharmacy technician license in Indiana
• Enjoy a stable, predictable schedule with work‑life balance
• Be part of a growing department with a supportive team environment
• Opportunity for professional growth and skill development within the pharmacy field

• 2+ years relevant experience preferred.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.