Job Description

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Closing Date:

05/30/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu

Department:

ICE | CORE Value Based Care

Department's Website:

of Job Duties:

Join the UAMS Population Health Quality Team as a Population Health Improvement Assistant. In this role, you will support the Regional Population Health Improvement Manager (PHIM) and the Population Health Quality Team by performing administrative and documentation tasks essential to achieving Population Health, Value-Based Care, and Quality objectives.

Your responsibilities will include patient outreach and engagement, pre-visit planning, data tracking in payer portals, and other administrative processes to meet value-based requirements. You will also contribute to clinic operations through panel management, data collection, documentation for quality initiatives, and care gap closure. Additionally, you will assist in implementing standard work and best practices to enhance care delivery. This position can be based in either Pine Bluff or Little Rock, AR.

This role offers the chance to make a meaningful impact on improving population health outcomes, while contributing to UAMS’ mission of improving lives and communities. Apply today!

Qualifications:

Required Qualifications:

• High School Diploma/GED
• Two (2) years of experience years in a clinical or office setting doing work like scheduling, medical assistant, or administrative work.

Knowledge, Skills, and Abilities (KSAs):

• Strong verbal and written communication skills.
• Knowledge in basic medical terminology.
• Excellent interpersonal and collaboration abilities to work effectively with diverse teams and patients.
• Advanced organizational and administrative skills to manage multiple tasks and priorities.
• Proficiency in data tracking, documentation systems, and payer portals to support value-based care objectives.
• Knowledge of population health management and value-based care principles to contribute to quality improvement initiatives.
• Ability to collaborate within a multidisciplinary team to implement best practices and standard work.
• Attention to detail and a commitment to maintaining high-quality standards in all tasks.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, for documentation and reporting.
• Ability to occasionally travel between clinical sites in Pine Bluff and Central, AR.

Additional Information:

Key Responsibilities:

This position supports the clinic's administrative and clinical operations through panel management, data collection, quality documentation, Care Gap Closure, and supporting the Population Health Improvement Manager (PHIM) in setting or implementing standard work and best practices.

Meeting Support and Documentation:

• Assist in planning and organizing meetings, including preparing agendas, gathering input, and distributing materials.
• Record, maintain, and distribute meeting minutes while following up on action items between meetings.
• Coordinate meetings related to patient and family care, as well as the community care continuum.

Quality Improvement and Data Management:

• Support the Population Health Improvement Manager (PHIM) and Quality Team by running reports and creating standard visual displays for designated locations.
• Document outcomes and activities related to Population Health and Value-Based Care programs, including data entry in EMR or payer platforms.
• Collaborate with the care team to identify high-risk patients with chronic care needs and ensure proper documentation for value-based care requirements.
• Collect and organize data to support quality improvement, clinic operations, and internal audits.
• Review payer reports, compare data with Epic, and complete required documentation or audits using standard workflows.

Patient Pre-Visit Support:

• Provide administrative support to ensure pre-visit planning is thorough and effective, enhancing patient outcomes.
• Assist with quality, patient experience, and safety-related administrative tasks.

Outreach and Patient Activation:

• Address accessibility issues such as appointment availability, well visits, ED utilization, and MyChart access using standard workflows.
• Conduct patient outreach to encourage engagement in care and connect patients with community resources as needed.
• Communicate patient needs to the care team and reconcile external patient lists to support outreach, care gap closure, and outcome improvement.

May perform other duties as assigned

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Resume

Optional Documents:

Cover Letter/Letter of Application, Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Adult Maltreatment, Child Maltreatment, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:

Repetitive Motion

Occasional Physical Activity:

Feeling, Grasping, Pulling, Pushing

Benefits Eligible:

Yes