Req ID: 32687
Department: HOPD Center for Community Health
Work Location: Center for Community Health
Location: Raleigh, North Carolina
Employment Type: ['Full Time']
FTE: ['1.00']
Hours of Work: ['Monday- Friday 8:30am - 5:00pm']
Weekend Requirements: As Needed
Call Requirements: ['As Needed']
Provides comprehensive care management and transition of care services within a multidisciplinary team to improve quality, reduce cost, promote optimal patient health and well-being across the continuum of care, and promote patient and provider satisfaction. Utilizes data analytics, population health principles, and quality measures to facilitate delivery of high quality, cost effective, patient-centered, holistic care to optimize patients? health and health outcomes. Implements the case management process to assess, plan, implement, coordinate, monitor, and evaluate resources and services to promote optimal health and health outcomes of high risk, complex patients experiencing behavioral health and/or complex social determinant of health-related barriers or needs. Conducts psychosocial assessments and facilitates interventions to address identified need(s). Delegates care plan tasks to appropriate care team members. Collaborates with providers, practices, care team members, community agencies, and patient support networks. Promotes optimal health and self-management through advocacy, empowerment, multi-modal communication, education and coaching, behavioral health support, behavior change support, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship. Supports providers and practice-s ability to deliver quality care and care management services. May include home, community, inpatient, and/or ambulatory-based patient encounters. Accountable for consistently achieving quality metrics.
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Not Applicable
Master's Degree Social Work Required
No Experience Required
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
