Job Description

We have an opportunity for a Centre Host to join our team at Audi Poole.

As a Centre Host, you will be the first point of contact for our customers, providing a warm and professional welcome from the moment they arrive. You will play a key role in creating an exceptional customer experience, ensuring customers are looked after throughout their visit and directed to the appropriate department or member of the team.

Your responsibilities will include:

• Welcoming and receiving customers promptly and courteously
• Meeting and greeting customers bringing their vehicles into the Centre and moving them to the on-site car park
• Answering incoming calls and transferring them to the appropriate person or department
• Looking after customers during their visit and keeping them informed
• Liaising between customers and relevant departments to ensure a seamless experience
• Supporting the Centre team in delivering outstanding customer service

What you will need to be a Centre Host at Audi Poole:

• Experience in a customer-facing environment
• Strong computer skills
• Ability to use your own initiative and effectively multitask
• Excellent organisational skills
• A team-player mindset
• Flexibility to cover holidays and absence when required
• A friendly, professional and personable approach with excellent communication skills
• A full UK driving licence

Hours of work:

20 hours per week

• Monday: 8:00am - 6:00pm
• Friday: 8:30am - 6:30pm

A uniform will be provided.

What you will get in return:

As well as your salary of £12,557.48 per annum, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.