Job Description

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.

At InterContinental Sanctuary Cove Resort we are looking for full time Pool Technician / Handy Person to join our team.

Your day to day -

We are looking for a skilled and reliable Pool Technician to join our Engineering team and help maintain our swimming pools, spas and water features to the highest safety, hygiene and presentation standards.

This role is ideal for someone who takes pride in their work, enjoys working outdoors, and understands the importance of delivering an exceptional guest experience in a hotel environment.

• Maintain resort swimming pools, spas and water features in line with health and safety regulations
• Complete all servicing requirements of each pool area, ensuring heating, circulation, de-humidifier systems are working effectively.
• Attending to filtration systems, and preforming routine preventative maintenance as required to make sure the pool areas are in good working order. Including highlighting any damage or concerns to management.
• Conduct daily water testing, balancing and chemical treatments
• Operate, inspect and maintain pool plant rooms, pumps and filtration systems
• Identify faults, complete minor repairs and report larger maintenance issues
• Maintain accurate records and compliance documentation
• Ensure pool areas are clean, safe and visually appealing at all times
• Respond promptly to guest and operational requests
• Ensure our IHG brand and company policies and procedures are upheld at all times.
• Assist the Engineering Department with any routine and maintenance duties as directed by the Director of Engineering.
• Attend and participate in daily briefings, meetings and training sessions as scheduled.
• Be friendly, respectful, attentive and understanding to guests and colleagues. Always promoting IHG and company values.
• Work with key stakeholders across the Resort to develop and maintain cohesive working relationships within immediate the immediate team and wider resort team.

What We’re Looking For

• Previous experience as a Pool Technician or in pool maintenance (commercial or resort experience preferred)
• Strong knowledge of pool water chemistry and equipment
• Relevant pool operator certification (or willingness to obtain)
• High attention to detail with a strong safety mindset
• Ability to work independently and as part of a team
• Flexible availability, including weekends and public holidays
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Ability to work in a hands on environment

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

• Exclusive Rewards with IHG One Pass including global accommodation, food and beverage discounts.
• Paid birthday leave.
• Enhanced parental leave.
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program.
• IHG Career Milestone celebrations.
• Transfer of entitlements as you move and grow with IHG.
• Access to our incredible retail discounts program.

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com

Follow us on Instagram and Facebook- @intercontinentalsanctuarycove

Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/

**You must have full working rights in Australia**