Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
OurProperty
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return totime and time againwhile committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
We offera very competitivesalary and generous benefits including:
Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with company match
Commuter and Company-paid Toll Programs
Complimentary Shift Meal
Our upbeat and casual Bayfront restaurant Redfish Grill, Tarpon Bar and Bayview Pool offer spectacular waterfront views of Pine Island Sound while creating memorable dining experiences for our owners and guests. Live Music and Weekly Special Events create the vibe for this venue.
Restaurant Servers will greet and serve guestsin accordance withSouth Seas standards of food and beverage quality, presentation, and sanitation, and in a gracious and professional manner.
RATE OF PAY fulltime, hourly $12.00 per hour plus the opportunity to make tips
ESSENTIAL FUNCTIONS
Perform direct communication and hospitality procedures with all guests daily.
Pre-shifts with fellow staff and management for all restaurant operations.
Properly set all tables and stations; followappropriate set-upchecklist; take guest orders.
Serve all food and beverage itemsin a timely manner
Proper treatment and storage of food and company equipment.
Complete daily shift operation report.
Communicate all special guest requests tokitchen
Detailevery table and menu before each meal period.
Assistwith bussing tables "pre-bussing"
Must haveunderstandingonhow to read and execute a Restaurant BEO form.
Possess thorough food,wineandcocktail menuknowledge.
Exercise a positive attitude and warm hospitality image.
Follow associatescheduleand work assignments.
Perform other duties as requested by management.
POSITION REQUIREMENTS
Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred
Experience: 6monthsexperience with a background with serving, basic bartending, cashiering is a plus
Required:
Must have a valid driver’s license, motor vehicle background check will be completed
Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
Alcohol Awareness Certification (mustcomply withState regulations - can receive with South Seas)
Food Handlers Certification (mustcomply withState regulations - can receive with South Seas)
What are we looking for?
SKILLS AND ABILITIES
Fluent in English language, must be able to convey information and ideas clearly.
Comprehend reading materials, speak,readand write English; other languages valuable.
This position holds multiple job functions at once, a great multitasker.
Must show initiative in job performance, includinganticipatingwhat needs to be done before it becomes a necessity.
Works well in stressful, high-pressure situations – fast paced environment.
Mustmaintaincomposure and objectivity under pressure.
Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.
Teamwork is essential and critical in this role.
Impeccable standards of appearance and grooming.
Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
WORKING CONDITIONS - PHYSICAL/MENTAL REQUIREMENTS
Position requires you to be able to stand, walk,bendandstoopfor prolonged periods of time.
Must be able to lift up to 40 pounds.
Must be ableworkindifferent typesof extreme weather, includinghigh temperatures
Position will berequiredto work indoors and outside.
HOURS REQUIRED Part-Time, flexibleschedule, may berequiredto work weekends and/or holidays.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.
As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employmentlawsand the information requestedonthis application will only be usedfor purposes consistent with those laws. To the extent required by applicable law, The Companymaintainsa drug- free workplace.
Compensation:
$12.00
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$12.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
