Pool Oncology Patient Access Specialist 3 - TGH Cancer Institute Access Operations - (26000487)
Under general supervision of the office supervisor and medical staff follows established policies and procedures; gathers and records all necessary information to assist with financially clearing a hospital or TGMG procedure or service.
What you will doResponsible for obtaining and verifying patient demographics, confidential clinical and financial information necessary to accurately and efficiently schedule patient visits, surgery, and other hospital procedures.Assists with patient check in’s, insurance notifications and authorizations for oncology scheduled hospital and TGMG services to support claim processing and reimbursement. follow up calls post-surgery and appointment to patients and answers all staff messages.Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when validating the hospital account.Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining health care and financial services.Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital
(2) years experience with scheduling, registration, insurance verification in a healthcare setting.Skills and AbilitiesModerate expertise with computer programs including but not limited to Microsoft Office and Database programs.Demonstrates current knowledge and level of expertise required to ensure all necessary demographic, clinical, insurance and financial information is obtained and verified prior to the date of service.Requires moderate organizational skills to complete scheduling, pre-registration, insurance verification and appropriate follow up within acceptable time frames.Requires above average knowledge of medical terminology and has the ability to quickly comprehend and accurately spell a multitude of surgical and diagnostic procedures during scheduling.Ability to know when special equipment or instructions may be required when scheduling.Knowledge of how and when to schedule pre-op testing within established guidelines and with a high level of accuracy.Knowledge of the scheduling systems and a keen awareness of the impact of accurate and appropriate scheduling.Demonstrates level of expertise in order to generate a hospital account according to CMS and JCAHO requirements.
: Tampa
TGH Main Campus
1 Tampa General Circle
Tampa 33601
Eligible for Remote Work: On Site
: Patient Financial Services
: Florida Health Sciences Center Tampa General Hospital
: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
: Day Job
: On Site
Shift Hours: Varies 7am-430pm
: 22.50
: Oct 19, 2026, 5:50:29 PM
Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers.
Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions.
TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s.
TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.
