Job Description

Working closely with the Pool Management Team and Bartenders, the Pool Model Barback will play an important role in supporting the Bartenders by ensuring outlets are clean, organized, always properly stocked and to service guests in a courteous, timely, and professional manner as needed. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Core Responsibilities:

• Cleans all equipment, tools, and supplies; polishes glassware; and ensures equipment is in good working order.

• Ensures proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.

• Delivers orders from warehouse to bars as assigned.

• Maintains the cleanliness, sanitation, and appearance of the bar area(s).

• Performs all opening and closing duties, based upon shift assignment.

• Completes tasks which include checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature/chemical levels of refrigeration units, glass wash machine, and sanitation buckets.

• When bartending, rings beverages that are poured or served and follows all cash handling procedures.

• Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries.

• Resolves guest complaints within scope of authority; otherwise refers the matter to management.

• Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

• Perform other job duties as requested.

Qualifications:

• High School Diploma or equivalent.

• Six (6) months of experience as a Bar Porter, Apprentice Bartender, Bartender, Food Server, or other F&B service role.

• Must obtain a TAM/Alcohol Awareness Card.

• Must obtain a SNHD Health Card.

• Must obtain a Nevada Gaming License.

Physical Demands:

• Work is performed in a hotel/resort pool setting.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.

• May be exposed to smoke.

• May be exposed to water.

• The noise level in the work environment is usually moderate to loud.

• Constant contact with executives, department management, team members, and guests.

• Prolonged sitting or standing and mobility.

• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally.

• Eye/hand coordination.

• Use of standard office equipment.

• Ability to distinguish letters, numbers, and symbols.

• May be required to work evening, weekends, and holiday shifts.

Equal Opportunity Employer:

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!