Job Description

Pool Maintenance Supervisor

Horseshoe Bay Resort is seeking a Pool Maintenance Supervisor to oversee the daily operation, maintenance, and safety of all resort aquatic facilities. This hands-on leadership role is responsible for maintaining water quality, ensuring pool systems and equipment operate efficiently, supervising pool personnel, and maintaining a safe, clean, and guest-ready environment across the resort.

Resort Aquatic Facilities

This position is responsible for maintaining and supporting all resort aquatic venues, including but not limited to:

• Waterfront Floating Pool
• Tower Pool
• Paseo Fitness Center Pool
• Bayside Spa Pool and Hot Tub
• Additional resort pools, hot tubs, water features, and related aquatic facilities

Key Responsibilities

• Oversee the daily operation, maintenance, and safety of all resort pools, spas, and aquatic facilities.
• Supervise, train, schedule, and develop pool maintenance staff.
• Open, close, and secure facilities as required.
• Conduct routine safety inspections and staff safety training.
• Maintain pool and spa cleanliness through skimming, vacuuming, filter maintenance, backwashing, and general upkeep.
• Perform water testing and chemical balancing to ensure compliance with all health and safety standards.
• Inspect, troubleshoot, and maintain pool equipment, including pumps, heaters, filters, chemical feed systems, railings, and related infrastructure.
• Coordinate and oversee repairs and preventative maintenance activities.
• Order, track, and maintain inventories of chemicals, equipment, and supplies.
• Enforce pool safety rules and operational procedures.
• Identify hazardous conditions and ensure proper corrective actions are taken.
• Maintain accurate records of water chemistry, maintenance activities, inspections, and inventory.
• Ensure all aquatic facilities meet cleanliness, appearance, and operational standards.
• Follow OSHA, MSDS, company safety policies, and environmental regulations.
• Operate company vehicles and equipment safely and responsibly.
• Report maintenance issues, safety concerns, and personnel matters to department leadership.
• Recommend facility, equipment, and process improvements.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Pool maintenance experience.
• Valid driver's license with an acceptable driving record.
• Knowledge of pool equipment, water chemistry, and preventative maintenance practices.
• Strong leadership, communication, and organizational skills.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work independently and as part of a team.

Preferred

• Certified Pool Operator (CPO) certification.
• Two (2) years of supervisory experience.

Schedule Requirements

• Ability to work a flexible schedule, including weekends and holidays.
• Available to respond to operational and emergency maintenance needs as required.

Physical Requirements

• Ability to stand, walk, bend, squat, kneel, and work outdoors for extended periods.
• Ability to frequently lift and move items weighing up to 50 pounds.
• Ability to occasionally lift and move items weighing up to 100 pounds.
• Ability to work safely around pool chemicals, equipment, and maintenance tools.
• Strong problem-solving skills and attention to detail.
• Ability to maintain a clean, safe, and environmentally responsible work environment.

Benefits

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation and Holidays
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Associate Relief Fund

Associate Perks

• Associate Housing and Shuttle Service
• Weekly Meal Subsidies
• Golf and Amenity Privileges*
• Retail and Dining Discounts at Horseshoe Bay Resort
• Discounts at Crescent Hotels & Resorts properties nationwide

*Privileges based on occupancy and business levels.